Our aim at the Counselling Unit is to give you as our client the best service possible. You can help us by telling us what you think of our services. In this way, you would be actively contributing to the improvement of the service we offer. (You will be required to sign in with your IT Services username and password.)

If there are times when you feel that you have not received the best service, or you have some concerns about the service, it would be appreciated if you bring this to our attention. Kindly follow the Informal Complaints Procedure first and if you are still dissatisfied, refer to the Formal Complaints Procedure.

If you have any other comments about our services, drop us a line via email.