| CODE | MGT2017 | ||||||
| TITLE | Effective Management Communication | ||||||
| UM LEVEL | 02 - Years 2, 3 in Modular Undergraduate Course | ||||||
| MQF LEVEL | 5 | ||||||
| ECTS CREDITS | 4 | ||||||
| DEPARTMENT | Management | ||||||
| DESCRIPTION | This study-unit centres around management communication theories which provide managers with models and techniques to master communication in the workplace. Students will acknowledge that there is a large body of knowledge supporting how effective communication in organisations can be achieved through an integrated communication strategy. The areas covered in this study-unit will familiarize the students with the complexity of communication where issues of process, ethics, culture and policy intertwine. During this study-unit students will be involved in critiquing organisational and individual communication practices; and identifying effective communication strategies. Study-unit Aims: - To introduce students on how managers in contemporary organisations manage effective communication; - To make students aware of the contextual range of methods of communication; - To explore how managers tailor their communication strategies to target their audience. Learning Outcomes: 1. Knowledge & Understanding: By the end of the study-unit the student will be able to: - Understand the key elements of the communication process; - Appreciate the range of resources associated with good management communication practice. - Consolidate their awareness of the communication techniques which are managerial tools in contemporary organisations. 2. Skills: By the end of the study-unit the student will be able to: - Appreciate the different forms of communication and be aware of their effectiveness; - Identify barriers to communication and propose strategies for their avoidance; - Plan and effectively implement a communications strategy. Main Text/s and any supplementary readings: - Bell, A.H.; Smith, D.M. (2010) Management Communication. John Wiley & Sons Ltd. - Kumar, N. (1999) Communication and Management. Gyan Publishing House. - Dodd, C.H. (2010) Managing Business and Professional Communication. Allyn & Bacon. |
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| STUDY-UNIT TYPE | Lecture | ||||||
| METHOD OF ASSESSMENT |
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| LECTURER/S | Paul Gauci |
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The University makes every effort to ensure that the published Courses Plans, Programmes of Study and Study-Unit information are complete and up-to-date at the time of publication. The University reserves the right to make changes in case errors are detected after publication.
The availability of optional units may be subject to timetabling constraints. Units not attracting a sufficient number of registrations may be withdrawn without notice. It should be noted that all the information in the description above applies to study-units available during the academic year 2023/4. It may be subject to change in subsequent years. |
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