Language Skills

English Proficiency Course for Administrative Staff 

Trainers:

Ms Larissa Jonk - Assistant Lecturer - Centre for English Language Proficiency
Ms Jeanette Theuma - Assistant Lecturer - Centre for English Language Proficiency 

Target Audience: Administrative members of staff  
Duration of Course: 12 hours 

This course will be delivered by the Centre for English Language Proficiency and is intended to cater for the English language needs of all administrative members of staff. 

It will address the need to improve the four basic language skills in English. The first two sessions strive to provide a basic grasp of the English language and will progress to provide tuition on the wider issue of style appropriateness, planning, text organisation and editing one’s writing. The final two sessions are focused on content specific to administration, where the trainers will cover administrative tasks, including email, memo and letter writing skills, language used for reporting and minute taking.  

Session 1 (Language specific I)

In this introductory session (three hours long), the tutor will:

  • explain the rationale of the course
  • explain concept and use of self-evaluation (complementing feedback)
  • introduce basic to complex sentence structure in English
  • highlight areas of vague expression and inaccurate control of sentence structure. Specifically, the following aspects will be covered:   
  1. Sentence Structure: simple, compound, complex
  2. Clauses: relative, participle, subordinate
  3. Punctuation relating to sentence structure 
  • highlight common errors of:
  1. Agreement (subject/verb; number; person)
  2. Misplaced and Dangling Modifiers
  3. Parallel structure
  4. Punctuation (comma splice; run-on sentences; sentence fragments)

Session 2 (Language specific II)

This three-hour session will focus on (i) linking and cohesion in both speaking and writing, (ii) planning, (iii) text organisation, and (iv) implementation of these in writing and speaking. The following aspects will be discussed:

  • example vs. main point
  • linking within sentences
  • linking between sentences
  • the paragraph as a unit 
  • the use of topic sentences
  • development of an argument 
  • exemplification
  • transitions between paragraphs  
  • ways of enhancing sentence variety in a text
  • levels of formality in vocabulary, sentence structure, voice etc.

 

Sessions 3 and 4 (Content specific to Administration)

The two three-hour sessions will focus on items specific to UM administrative staff. It will cover aspects of email, memo and letter writing and language used for reporting. It will also include a 10 min verbal reporting exercise. The following aspects and language use will be discussed:

  • Clarity and conciseness
  • Register
  • Forms of address
  • Openings and salutations
  • Style and tone choices in writing and speaking 
  • Positioning self in writing
  • Useful expressions 
  • Identifying salient points
  • Creating own symbols and abbreviations
  • Different formats

English Proficiency Course for IT Officers

Trainers:

Ms Larissa Jonk - Assistant Lecturer - Centre for English Language Proficiency
Ms Jeanette Theuma - Assistant Lecturer - Centre for English Language Proficiency 

Target Audience: IT Officers
Duration of Course: 12 hours  

This course will be delivered by the Centre for English Language Proficiency. This course description includes a detailed overview of the topics to be covered. It will address the need to improve the four basic language skills in English.

The order of the sessions provided is aimed at accompanying the attendees from the basics of language accuracy to the wider issues of style appropriateness, planning, text organisation, and editing of one’s own writing. This plan is based on the format of a 12-hour short course, with each session representing two hours of contact time with participants. All the examples will be drawn from samples of exchanges and correspondence typical of the work context.


Session 1 (Language specific I)

In this introductory session (two hours long), the tutor will:

  • explain the rationale of the course
  • explain concept and use of self-evaluation (complementing feedback)
  • introduce basic to complex sentence structure in English
  • highlight areas of vague expression and inaccurate control of sentence structure. Specifically, the following aspects will be covered:   
    1. Sentence Structure: simple, compound, complex
    2. Clauses: relative, participle, subordinate
    3. Punctuation relating to sentence structure 
  • highlight common errors of:
    1. Agreement (subject/verb; number; person)
    2. Misplaced and Dangling Modifiers
    3. Parallel structure
    4. Punctuation (comma splice; run-on sentences; sentence fragments)


Session 2 (Language specific II)

This two-hour session will focus on (i) linking and cohesion in both speaking and writing, (ii) planning, (iii) text organisation, and (iv) implementation of these in writing and speaking. The following aspects will be discussed:

  • example vs. main point
  • linking within sentences
  • linking between sentences
  • the paragraph as a unit 
  • the use of topic sentences
  • development of an argument 
  • exemplification
  • levels of formality in vocabulary, sentence structure, voice etc.


Sessions 3 (Content specific activities)

The two-hour session will focus on items specific to customer relations. It will cover aspects of email, memo, and language used for transactions in a customer care context. The following aspects and language use will be discussed:

  • Clarity and conciseness
  • Register
  • Forms of address
  • Openings and salutations
  • Style and tone choices in writing and speaking 
  • Positioning self in writing
  • Useful expressions 


English Proficiency Course for Childcare Staff 

Trainer: Larissa Jonk - Assistant Lecturer - Centre for English Language Proficiency
Target Audience: Administrative members of staff  
Duration of Course: 12 hours 

This course will be delivered by the Centre for English Language Proficiency and is intended to cater for the English language needs of all childcare staff and providers.

The course will target various aspects of a child-carer’s interaction with childcare administrators, parents and children. The main focus of the course is written and spoken English for clear, appropriate communication to both adults and young children. The sessions strive to provide level-appropriate written language to carry out administrative tasks and communiques with parents, such as journals, text messages and Facebook posts. The sessions also address participation in conversations in English with children, parents and other staff in child-care settings. There will also be a focus on basic language development in the context of childcare, including grammar, vocabulary and common phrases.  

Kors ta' Tisħiħ fl-Użu tal-Malti għall-Istaff Amministrattiv tal-Università

Trainer: Dr George Farrugia - Senior Lecturer - Department of MalteseFaculty of Arts 
Target Audience: Administrative members of staff  
Duration of Course: 14 hours  

Dan il-kors ta’ 14-il siegħa huwa maħsub biex isaħħaħ il-livell tal-Malti miktub u mitkellem tal-parteċipanti fil-kuntest tax-xogħol amministrattiv tagħhom fl-Università. Il-kors joffri:

  • taħriġ dwar kif nistgħu niktbu b’Malti ċar, ekonomiku u preċiż (jingħataw eżempji prattiċi ta’ Malti ħażin u kif nistgħu ntejbuh);
  • taħriġ fil-kitba ta’ ittra elettronika formali bil-Malti;
  • taħriġ fil-kitba ta’ rapport qasir bil-Malti;
  • tagħrif u taħriġ dwar l-aħħar aġġornamenti li saru fl-ortografija Maltija;
  • tagħrif dwar il-kitba bil-Malti fil-qasam diġitali;
  • opportunità biex il-parteċipanti jipprattikaw il-Malti mitħaddet permezz ta’ preżentazzjoni ta’ tema magħżula minnhom stess u/jew simulazzjoni ta’ laqgħa formali dwar suġġett/kuntest partikolari.

Maltese as a Foreign Language (Level 1)

Trainer: Dr Jacqueline Zammit - Lecturer - Department of Languages & Humanities Education - Faculty of Education
Target Audience: Academic and administrative members of staff who have limited or no knowledge of the Maltese language
Duration of Course: 12 hours 

This course is an introduction to the Maltese language and is based on a communicative pedagogy. It will cover interactional skills as in listening, speaking, reading and writing, as well as a number of cultural and grammatical topics. Participants will learn and will practise the use of the language in everyday life, for example, introducing oneself, greeting someone, giving basic information about location, time, weather, etc. and filling in forms such as applications, CVs and simple questionnaires.

The participants will learn about the history of the Maltese language, aspects of etymology, and the basic grammatical structure. By the end of the course the participants will be able to:

  • Understand slow speech about everyday topics;
  • Read and understand simple sentences about everyday life;
  • Answer questions orally and in writing about everyday topics;
  • Fill in a form with basic information.

The following topics will be covered:

  1. Greeting someone and introducing oneself;
  2. Giving basic information about address, nationality, location and weather;
  3. Days of the week, months of the year, the seasons and the date;
  4. The cardinal numbers in Maltese (0-100);
  5. The family and pets;
  6. Describing a person;
  7. Grammar: personal pronouns; verbs, nouns and adjectives related to the topics; the demonstrative pronouns; the possessive pronouns;
  8. Culture & intercultural skills: comparing alphabets & phonemes; the phenomenon of borrowing; social practices relating to greetings.
 

Maltese as a Foreign Language (Level 2)

Trainer: Dr Jacqueline Zammit - Lecturer - Department of Languages & Humanities Education - Faculty of Education
Target Audience: Academic and administrative members of staff who have some knowledge of the Maltese language by having followed Maltese as a foreign language (Level 1)
Duration of Course: 12 hours 

This course follows the course of Maltese as a foreign language (Level 1) and is focused on a communicative approach. It will include communication skills such as listening, interacting, reading and writing, as well as cultural and grammatical aspects. Participants will learn and practise the use of language in daily life, e.g.  taking part in phatic communion, expressing needs, understanding descriptions and explanations about people, activities, thoughts and views, and writing a brief letter or email.

Participants will learn certain aspects of etymology, verb conjugation in Maltese, and other grammatical topics. At the conclusion of the course, the learners should be able to:

  • Express opinions briefly
  • Exchange basic information 
  • Understand and talk about the time
  • Order food and drinks at a restaurant
  • Ask for the price, pay and buy

The following topics will be covered:

  1. Telling the time
  2. Describing their daily routine
  3. Describing food and drinks
  4. Going to a restaurant
  5. Buying clothes 
  6. Describing a property
  7. Grammar: verbs, nouns, adverbs, and adjectives related to the topics dealt with: prepositions, imperfective verb forms, L-Għadd Imtenni, Plural Sħiħ u Miksur. 
  8. Cultural and intercultural skills: social practices related to daily routine and the typical Maltese houses. 

Maltese Sign Language Course

Trainer: Ms Dorianne Callus - Visiting Assistant Lecturer - Institute of Linguistics & Language Technology 
Target Audience: Staff employed at the Childcare Centre
Duration of Course: 12 hours  

This course will cover the basic vocabulary and grammar of Maltese Sign Language. This includes vocabulary related to the identity, family, location, time, food, school, clothes, house, work, traveling and emotions. The last session comprise of a revision of all the topics covered throughout the first 11 sessions.

At the end of this course the participant should be able to communicate with members of the Deaf Maltese community at a very basic level and will be able to sign some basic sign-utterances with confidence about: him/herself, her family, education, where they live and about other places they know, animals, shopping for food and clothes etc. The student should also understand the Deaf person's simple sign-utterances in response.

https://www.um.edu.mt/hrmd/trainingdevelopment/coursesandresources/languageskills