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WCIW The Customer Journey
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Event Title: Understanding the Customer Journey.  The Drive Towards Customer Excellence.

Date: Friday 8th April 

Venue: The Palace Hotel, Sliema

Event Details: During this conference, where a number of distinctive speakers shared views on the customer journey, Dr Margaret Mangion delivered a keynote address which she kicked off with an overview of WCIW. She then discussed user experience and how it can enhance innovative processes within organisations.  Using feedback from users’ experience, organisations stand to benefit not only in terms of product development but also in terms of their internal processes. 

At the same event, Professor Edward de Bono spoke about value creation with respect to how it may enhance marketing efforts. Creative ideas were at the heart of Prof de Bono’s intervention.

Organised by: Malta Business Review with the participation of The Edward de Bono Institute.




World Creativity and Innovation Week

During the month of April, The Edward de Bono Institute will celebrate 'World Creativity and Innovation Week' through a variety of events.

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Global Entrepreneurship Congress 2019


This year, from 15th to 18th April, Bahrain shall host the 11th Global Entrepreneurship Congress (GEC). First Launched in 2009 in Kansas City, the GEC has successfully grown into a network of thousands of delegates from more than 170 nations. The GEC offers a platform which unifies the knowledge, voices and perspectives of various industry professionals ranging from policymakers, researchers, investors and entrepreneurs. 

Provisional Exams Timetable Semester 2

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Annual Report Oct 2017 - Sep 2018

We are pleased to announce the publication of The Edward de Bono Institute's Annual Report for the period 01 October 2017 to 30 September 2018. Please click here to download the document.

Diploma Timetable (Malta) - Semester 2

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Master Timetable Semester 2

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Optional Study Units Timetable Semester 2

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Last Updated: 11 July 2017

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