Language Skills

English Proficiency Course for Administrative Staff 

Trainers:

Ms Larissa Jonk - Assistant Lecturer - Centre for English Language Proficiency
Ms Jeanette Theuma - Assistant Lecturer - Centre for English Language Proficiency 

Target Audience: Administrative members of staff  
Duration of Course: 12 hours 

This course will be delivered by the Centre for English Language Proficiency and is intended to cater for the English language needs of all administrative members of staff. 

It will address the need to improve the four basic language skills in English. The first two sessions strive to provide a basic grasp of the English language and will progress to provide tuition on the wider issue of style appropriateness, planning, text organisation and editing one’s writing. The final two sessions are focused on content specific to administration, where the trainers will cover administrative tasks, including email, memo and letter writing skills, language used for reporting and minute taking.  

Session 1 (Language specific I)

In this introductory session (three hours long), the tutor will:

  • explain the rationale of the course
  • explain concept and use of self-evaluation (complementing feedback)
  • introduce basic to complex sentence structure in English
  • highlight areas of vague expression and inaccurate control of sentence structure. Specifically, the following aspects will be covered:   
  1. Sentence Structure: simple, compound, complex
  2. Clauses: relative, participle, subordinate
  3. Punctuation relating to sentence structure 
  • highlight common errors of:
  1. Agreement (subject/verb; number; person)
  2. Misplaced and Dangling Modifiers
  3. Parallel structure
  4. Punctuation (comma splice; run-on sentences; sentence fragments)

Session 2 (Language specific II)

This three-hour session will focus on (i) linking and cohesion in both speaking and writing, (ii) planning, (iii) text organisation, and (iv) implementation of these in writing and speaking. The following aspects will be discussed:

  • example vs. main point
  • linking within sentences
  • linking between sentences
  • the paragraph as a unit 
  • the use of topic sentences
  • development of an argument 
  • exemplification
  • transitions between paragraphs  
  • ways of enhancing sentence variety in a text
  • levels of formality in vocabulary, sentence structure, voice etc.

 

Sessions 3 and 4 (Content specific to Administration)

The two three-hour sessions will focus on items specific to UM administrative staff. It will cover aspects of email, memo and letter writing and language used for reporting. It will also include a 10 min verbal reporting exercise. The following aspects and language use will be discussed:

  • Clarity and conciseness
  • Register
  • Forms of address
  • Openings and salutations
  • Style and tone choices in writing and speaking 
  • Positioning self in writing
  • Useful expressions 
  • Identifying salient points
  • Creating own symbols and abbreviations
  • Different formats

English Proficiency Course for IT Officers

Trainers:

Ms Larissa Jonk - Assistant Lecturer - Centre for English Language Proficiency
Ms Jeanette Theuma - Assistant Lecturer - Centre for English Language Proficiency 

Target Audience: IT Officers
Duration of Course: 12 hours  

This course will be delivered by the Centre for English Language Proficiency. This course description includes a detailed overview of the topics to be covered. It will address the need to improve the four basic language skills in English.

The order of the sessions provided is aimed at accompanying the attendees from the basics of language accuracy to the wider issues of style appropriateness, planning, text organisation, and editing of one’s own writing. This plan is based on the format of a 12-hour short course, with each session representing two hours of contact time with participants. All the examples will be drawn from samples of exchanges and correspondence typical of the work context.


Session 1 (Language specific I)

In this introductory session (two hours long), the tutor will:

  • explain the rationale of the course
  • explain concept and use of self-evaluation (complementing feedback)
  • introduce basic to complex sentence structure in English
  • highlight areas of vague expression and inaccurate control of sentence structure. Specifically, the following aspects will be covered:   
    1. Sentence Structure: simple, compound, complex
    2. Clauses: relative, participle, subordinate
    3. Punctuation relating to sentence structure 
  • highlight common errors of:
    1. Agreement (subject/verb; number; person)
    2. Misplaced and Dangling Modifiers
    3. Parallel structure
    4. Punctuation (comma splice; run-on sentences; sentence fragments)


Session 2 (Language specific II)

This two-hour session will focus on (i) linking and cohesion in both speaking and writing, (ii) planning, (iii) text organisation, and (iv) implementation of these in writing and speaking. The following aspects will be discussed:

  • example vs. main point
  • linking within sentences
  • linking between sentences
  • the paragraph as a unit 
  • the use of topic sentences
  • development of an argument 
  • exemplification
  • levels of formality in vocabulary, sentence structure, voice etc.


Sessions 3 (Content specific activities)

The two-hour session will focus on items specific to customer relations. It will cover aspects of email, memo, and language used for transactions in a customer care context. The following aspects and language use will be discussed:

  • Clarity and conciseness
  • Register
  • Forms of address
  • Openings and salutations
  • Style and tone choices in writing and speaking 
  • Positioning self in writing
  • Useful expressions 


Kors ta' Tisħiħ fl-Użu tal-Malti għall-Istaff Amministrattiv tal-Università

Trainer: Dr George Farrugia - Senior Lecturer - Department of MalteseFaculty of Arts 
Target Audience: Administrative members of staff  
Duration of Course: 10 hours  

Dan il-kors qasir huwa maħsub biex isaħħaħ il-livell tal-Malti miktub u mitkellem tal-parteċipanti fil-kuntest tax-xogħol amministrattiv tagħhom fl-Università. Għaldaqstant il-kors joffrii:

  • taħriġ fil-kitba ta’ ittra elettronika formali bil-Malti;
  • taħriġ fi traduzzjoni ta’ test mill-Ingliż għall-Malti;
  • taħriġ grammatikali;
  • tagħrif u taħriġ dwar l-aħħar aġġornamenti li saru fl-ortografija Maltija;
  • opportunità biex il-parteċipanti jipprattikaw il-Malti mitħaddet permezz ta’ preżentazzjoni ta’ tema magħżula minnhom stess u/jew simulazzjoni ta’ laqgħa formali dwar suġġett/kuntest partikolari.

Maltese as a Foreign Language (Level 1)

Trainer: Dr Jacqueline Zammit - Lecturer - Department of Languages & Humanities Education - Faculty of Education
Target Audience: Academic and administrative members of staff who have limited or no knowledge of the Maltese language
Duration of Course: 12 hours 

This course is an introduction to the Maltese language and is based on a communicative pedagogy. It will cover interactional skills as in listening, speaking, reading and writing, as well as a number of cultural and grammatical topics. Participants will learn and will practise the use of the language in everyday life, for example, introducing oneself, greeting someone, giving basic information about location, time, weather, etc. and filling in forms such as applications, CVs and simple questionnaires.

The participants will learn about the history of the Maltese language, aspects of etymology, and the basic grammatical structure. By the end of the course the participants will be able to:

  • Look up words in a dictionary and thesaurus
  • Understand slow speech about everyday topics
  • Read and understand simple sentences about everyday life
  • Answer questions orally and in writing about everyday topics
  • Write a postcard
  • Fill in a form with basic information

The following topics will be covered:

  1. Greeting someone and introducing oneself
  2. Giving basic information about address, nationality, location, time, weather.
  3. The cardinal numbers in Maltese (0-100).
  4. Vocabulary related to accommodation.
  5. Days of the week, months of the year, the seasons, the date.
  6. Telling the time.
  7. Grammar: personal pronouns; the copula; verbs, nouns and adjectives related to the topics dealt with; the demonstrative pronouns; the possessive pronouns.
  8. Culture & intercultural skills: comparing alphabets & phonemes; the phenomenon of borrowing; the organisation of rooms and furniture in a building; social practices relating to daily routine.
 

Maltese as a Foreign Language (Level 2)

Trainer: Dr Jacqueline Zammit - Lecturer - Department of Languages & Humanities Education - Faculty of Education
Target Audience: Academic and administrative members of staff who have some knowledge of the Maltese language by having followed Maltese as a foreign language (Level 1)
Duration of Course: 12 hours 

This course follows the course of Maltese as a foreign language (Level 1) and is focused on a communicative approach. It will include communication skills such as listening, interacting, reading and writing, as well as cultural and grammatical aspects. Participants will learn and practise the use of language in daily life, e.g.  taking part in phatic communion, expressing needs, understanding descriptions and  explanations about people, activities, thoughts and views, and writing a brief letter or email.

Participants will learn certain aspects of etymology, verb conjugation in Maltese, and other grammatical topics. At the conclusion of the course, the learners should be able to:

  • Express opinions briefly
  • Exchange basic information 
  • Understand and talk about the time
  • Give and follow directions
  • Understand letters or emails with simple descriptions of people, events, ideas and opinions
  • Write a short letter or email with basic factual information

The following topics will be covered:

  1. Describing Jobs
  2. Talking about Hobbies
  3. Describing their Daily Routine
  4. Asking For, Giving and Understanding Directions 
  5. Body and Health
  6. Illnesses and going to the Doctor 
  7. Telling the Time
  8. Grammar: verbs, nouns, adverbs, and adjectives related to the topics dealt with: prepositions, imperfective verb forms, L-Għadd Imtenni, Plural Sħiħ u Miksur. 
  9. Cultural and intercultural skills: social practices related to daily routine, the typical Maltese daily routine. 

https://www.um.edu.mt/hrmd/trainingdevelopment/coursesandresources/languageskills