Trainer: Dr Mary Joan Camilleri - Head of Counselling Services
Target Audience: Employees in managerial roles
Course duration: 14 hours
This course was specifically developed for managers and leaders with the main objective to explore the psychology of managing people. By promoting personal and professional development throughout this course as well as creating a safe and supportive learning environment participants are encouraged to:
This course has been developed in a highly interactive format and will combine theory and functional practice. It will be organised in the format of small focus groups, where participants are given the opportunity to brainstorm and share their ideas with their peers, whilst also identifying their perceived learning gaps and training needs in the area of management and leadership. This will also give the trainer the opportunity to identify the training needs of the participants.
The tutor will be placing a heavy emphasis on personal reflection and insight by using learning tools such as discussions, self-assessment tools and case studies to mirror real-life situations that exist in large, complex and laborious organisational public settings such as the University of Malta. Over seven weeks, the participant will learn new techniques that will guide them in leading high-performance teams through effective leadership strategies and insight into the process of effective decision-making.
This course will be divided into seven sessions of two hours and will cover the following topics.
1. Leadership and leadership styles
The first session will provide a broad overview to leadership. The tutor will set the agenda and themes that will be covered throughout the course.
Leadership style refers to the characteristic behaviours of how a person behaves while leading a group. This introductory session will focus on identifying the participant's personal own leadership style and the participant will have the space of a self-evaluation of the effectiveness of their own style. The tutor provide a broad overview will delve into Lewyn's leadership styles:
The leadership styles depicted in the training are not to be taken in isolation since the modern pragmatic real world dictates a hybrid of leadership styles. Furthermore, since academics take up the role as leaders in the role of culture carriers the tutor will be exploring the styles which are particularly adequate for a University setting.
2. Change and transition management
This session will cover how to overcome the barriers to ensure proper change management. The following topics will be covered:
3. Process vs Micromanagement
This session will emphasise on having an eye for detail without losing the overall holistic bigger picture in line with the University's overarching strategy.
4. Conflict resolution and conflict management
This session will delve into identifying personal reasons for conflict, the role of employees and managers in a conflict situation within the workplace and how one can successfully resolve complex situations in order to encourage the most positive outcome.
5. Active listening skills and constructive criticism
This session will focus on learning the skill of effective listening, empathy and asking the right questions. The session will focus on the following topics:
6. Reflective practice and double loop learning
The complexity and the uncertainty of today's working life results in an approach that is pragmatic and that can be tweaked in accordance to the rapidly evolving circumstances.
7. Critical self-reflexivity and self-care
All processes and styles dealt with in this course encourage participants to become aware of the unavoidable reality of self-reflexivity and self-care - the starting points of any essential change process.