University of Malta

Gmail: Conversation View
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By default, Gmail groups all replies with their original message, creating a single conversation or thread.

In other email systems, responses typically appear as separate messages in your inbox. In Gmail, replies to emails (and replies to those replies) are displayed in one place, making it easier to understand the context of a message, or to follow the conversation.

When you open one message in a conversation, all of your related messages will be stacked on top. This is called the Conversation View.

To see all the messages in a conversation, click the Expand all button.expandall

Note that a conversation will break off into a new thread if the subject line of the conversation is changed, or if the conversation reaches over 100 messages.

Turn Conversation View Off 


If you prefer, you can change this setting so that replies are not threaded into conversations, but appear as individual messages in your inbox. To do so:

  1. Access the UM Webmail
  2. Click the gear icon in the top-right
  3. Select Settings
  4. Under the General tab, locate the Conversation View section and select the radio button next to Conversation view off.
  5. Click Save changes at the bottom of the page.
You can also easily turn on this feature again using the same procedure.

What happens when you turn Conversation View off

  • Gmail will reload your inbox. Your email switches to an unthreaded message-based view, sorted in reverse chronological order.
  • You will have more email in your inbox and your replies to messages will no longer be grouped.
  • All your messages will display the entire contents of all replies in the body of the email.
  • When you reply to a message, the message is sent to the recipient and to your Sent Mail label. It is not linked to the original message.

More information is available under the Conversations section in the Gmail tips & tricks.

Last Updated: 4 August 2017

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