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Opening Hours - Christmas Recess

09 Dec 2019

IT Services Reception, Helpdesk & Open Access Areas will be open as follows:


Mon 23 Dec 2019
CLOSED
Tue 24 Dec 2019
08:00-12:30hrs
Wed 25 Dec to Fri 03 Jan 2020 CLOSED


Normal opening hours will resume on Mon 06 Jan 2020.

  

Best wishes to all students and staff for the festive season!  

 



TFA: Going abroad?

06 Dec 2019

Will you be away from home during the Christmas recess? If so, remember that you may need the Two-Factor Authentication (TFA) code to access University email, eSIMS, VLE etc.

Do you have a smartphone and are still receiving the TFA code by SMS? If so, we strongly recommend that you install the authenticator app on your smartphone. This generates the TFA code even when your smartphone is not connected to the Internet or there is no mobile coverage. The authenticator app can be set up on Android, iOS (iPhone and iPad), Windows and Blackberry mobile devices.

If you cannot obtain the verification code from your primary phone and your backup phone/s, you will need to make use of backup verification codes. It is therefore important that you print a list of backup codes and keep this somewhere safe but convenient, such as in your wallet. Each backup code can only be used once. You will be able to generate more backup codes from the 'Manage Account' screen.

To set up the smartphone authenticator application or print your backup verification codes:
For assistance you may submit a request from the Self-Service Portal or refer to our help page for additional contact information.

 



Windows 7 end of support in January 2020

29 Nov 2019

Microsoft will end Windows 7 support by January 14, 2020. After this date, Windows 7 will no longer receive updates for security flaws and other issues, therefore becoming more vulnerable.

If you are using Windows 7 on your computers or you received the alert "After 10 years, support for Windows 7 is nearing the end", kindly contact the IT Service Desk for guidance.



IT Services Training Courses (Nov-Dec 2019)

18 Oct 2019

IT Services is organising the following Turnitin workshops during this semester. The training session is held at IT Services (Campus Map - Location 34).
Only University students may register for the Turnitin training workshops organised by IT Services.

Workshops Dates Time
Using Turnitin (Students) - Full Tue 26 Nov - IT Services TR108 1730 - 1900hrs
Using Turnitin (Students) - Full Fri 29 Nov - IT Services TR105
1230 - 1400hrs



The SPSS courses will be held at the Maths and Physics building (Campus Map: Location No. 29) in Lab MP606 between 1700hrs and 1900hrs as indicated.
Only staff and University students may apply for the IBM SPSS Courses.

Courses Dates Time
IBM SPSS: Introduction A - Full Mon 04, Wed 06 & Fri 08 Nov 1700 - 1900hrs
IBM SPSS: Introduction B Mon 11, Wed 13 & Fri 15 Nov 1700 - 1900hrs
IBM SPSS: Intermediate A - Full Mon 18, Wed 20 & Fri 22 Nov 1700 - 1900hrs
IBM SPSS: Intermediate B Mon 25, Wed 27 & Fri 29 Nov 1700 - 1900hrs
IBM SPSS: Advanced Mon 02, Wed 04 & Fri 06 Dec 1700 - 1900hrs

More information about IBM SPSS courses is available for:



Audio Visual Training Sessions

24 Sep 2019

IT Services Learning Spaces Technology Support Team is organising drop-in sessions (30mins) for new academics or those who need a refresher, on the use of the AV technologies in the following learning spaces:


The underlying sessions will start with a brief demonstration followed by a discussion on good practices of using the AV technologies. There will also be time for attendees to test these technologies.


Arts Lecture Theatre Friday 27th September 09:00 - 09:30
Arts Lecture Theatre
Tuesday 1st October 09:00 - 09:30
Lecture Theatre 1 Tuesday 1st October 14:00 - 14:30
Lecture Theatre 1
Wednesday 2nd October 10:00 - 10:30
Arts Lecture Theatre
Wednesday 2nd October 14:00 - 14:30
Lecture Theatre 2
Thursday 3rd October 10:00 - 10:30
Lecture Theatre 1
Friday 4th October 15:00 - 15:30

 

Booking is not required.


IT Services also offers one-to-one sessions to support academics on the use of AV technologies. For an appointment, please click here

More information about the instructional technologies is available.

Learning Spaces Technology Support Team
University of Malta IT Services





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