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Manage UM IT Account scheduled maintenance

14 Aug 2020

IT Services will be performing scheduled maintenance on Monday 17 August 2020 between 09:30 and 11:30 on the Manage UM IT Account interface. During this time, the Manage UM IT Account services will be unavailable, including:
  • Change password
  • Install and update VPN
  • VLE Copy Tool (Staff only)
  • Update details and profile (Staff only).

We apologise for any inconvenience, and will endeavour to complete the maintenance as soon as possible.



UniDesk Scheduled Maintenance

16 Jul 2020

UniDesk may be unavailable on Saturday 18 July between 10:00 - 12:30 due to a planned implementation by the service provider.

The service will be available but might be slightly unstable during the stipulated period.



IT Services Summer SPSS courses

15 Jun 2020

The SPSS courses will be held online using Zoom (link will be shared later on via email to all applicants) between 1330hrs and 1530hrs as indicated. Only members of staff and University students may register for the below SPSS courses organised by IT Services.


Courses Dates Venue  Time
IBM SPSS: Introduction A (full)
Mon 06, Wed 08 & Fri 10 Jul
Online - Zoom
1330hrs - 1530hrs
IBM SPSS: Introduction B
Wed 15, Thur 16 & Fri 17 July
Online - Zoom
1330hrs - 1530hrs
IBM SPSS: Intermediate A
Mon 20, Wed 22 & Fri 24 Jul
Online - Zoom
1330hrs - 1530hrs
IBM SPSS: Advanced Mon 03, Tue 04 & Wed 05 Aug
Online - Zoom
1330hrs - 1530hrs

More information about IBM SPSS courses is available for:



Work remotely

01 Apr 2020

In view of the latest developments concerning COVID-19, IT Services has prepared information and basic instructions about University-supported tools that all staff can use to help them set up any virtual meetings they might need to do during their day-to-day tasks. 



IT Services: Online training and Q&A sessions

01 Apr 2020

IT Services is organising the following online training workshops for the respective staff accordingly.

 
Online Training Workshops Audience  Dates Time

To register for any of the training workshops, kindly apply on our online registration form. Further instructions on how to join the session will be provided to the participants.


IT Services is organising the following Q&A sessions for the respective staff accordingly. All Q&As are accessible via the provided link.

#AskYourSpecialist Q&A sessions Audience  Dates Time




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Calendar
Notices
IT Services Software Updates
ArcGIS 10.8
IBM SPSS Statistics 27



IT Services Support during COVID-19
Please find our current support hours during the COVID-19 situation here.


 
 

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