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IT Services Summer Opening Hours

04 Jun 2018

Starting from Monday 18th June 2018, the IT Services Reception, Helpdesk & Open Access Areas will be open from 0800hrs till 1300hrs.

The IT Services location and opening hours are available online. 

IT Services Training Courses (Jun-Aug 2018)

04 Jun 2018

IT Services is organising the following training courses over the Summer period. All training sessions are held at IT Services (Campus Map - Location 34).

Only members of staff and University students may register for training courses organised by IT Services.                                   

Courses Dates Time
IBM SPSS: Introduction A (full) Mon 2, Wed 4 & Fri 6 Jul 1330hrs - 1530hrs
IBM SPSS: Introduction B (full) Mon 25, Wed 27 & Thur 28 Jun
1330hrs - 1530hrs
IBM SPSS: Intermediate A (full) Mon 16, Wed 18 & Fri 20 Jul 1330hrs - 1530hrs
IBM SPSS: Intermediate B (full) Mon 23, Wed 25 & Fri 27 Jul 1330hrs - 1530hrs
IBM SPSS: Advanced Mon 30 Jul, Wed 1 & Fri 3 Aug 1330hrs - 1530hrs

More information about IBM SPSS courses is available for:

IBM SPSS Statistics 25

17 May 2018

IBM SPSS Statistics 25 is available from IT Services.

More information about ordering, renewing and upgrading IBM SPSS for staff and students is available.

MaKS Open Access Lab Closure

15 May 2018

Please note that on the last semester week i.e from Monday 21st - Friday 25th May 2018, the MaKS Open Access Lab will be closed.
Hence, the last open winter date is Friday 18th May 2018.

Kindly refer to the below link here for further information.

TFA: Going abroad?

26 Apr 2018

Will you be away from home during summer? If so, remember that you may need the Two-Factor Authentication (TFA) code to access University email, eSIMS, VLE etc.

Do you have a smartphone and are still receiving the TFA code by SMS? If so, we strongly recommend that you install the authenticator app on your smartphone. This generates the TFA code even when your smartphone is not connected to the Internet or there is no mobile coverage. The authenticator app can be set up on Android, iOS (iPhone and iPad), Windows and Blackberry mobile devices.

If you cannot obtain the verification code from your primary phone and your backup phone/s, you will need to make use of backup verification codes. It is therefore important that you print a list of backup codes and keep this somewhere safe but convenient, such as in your wallet. Each backup code can only be used once. You will be able to generate more backup codes from the 'Manage Account' screen.

To set up the smartphone authenticator application or print your backup verification codes:
Contact IT Services Helpdesk if you require assistance with installing the smartphone authenticator application or to print the backup codes.


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