Browsing by Author Said, Emanuel

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Issue DateTitleAuthor(s)
2019Contributing to value creation through gamification as engagement marketingGrech, Elaine Marie; Briguglio, Marie; Said, Emanuel
1999Corporate reputation, service quality and attitude toward price : the case of an energy utilityCaruana, Albert; Said, Emanuel; Williams, Laura; Krentler, Kathleen
2021Customer insight in start-ups : a systematic literature reviewRosiello, Antonietta; Said, Emanuel; Bezzina, Frank
2019Customer value co-creation and co-destruction through interactions with AI technologies : a proposed research frameworkCastillo, Daniela; Canhoto, Ana Isabel; Said, Emanuel
2021The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspectiveCastillo, Daniela; Canhoto, Ana Isabel; Said, Emanuel
2019The effect of automated service interactions on customer value – a review and research agendaCastillo, Daniela; Canhoto, Ana Isabel; Said, Emanuel
2021Examining FoMO triggered by retargeted advertisements on young peopleDe Battista, Ivan; Curmi, Franco; Said, Emanuel
2019Experiencing a European Capital of Culture brand : a longitudinal case study of Valletta 2018Said, Emanuel; Restuccia, Mariachiara; Borg, Sarah
2024A field experiment on gamification of physical activity – effects on motivation and stepsGrech, Elaine Marie; Briguglio, Marie; Said, Emanuel
2021Forced chatbot interactions – investigating the role of customer expectations in assigning attributions for chatbot failureCastillo, Daniela; Canhoto, Ana; Said, Emanuel
2024ForewordSaid, Emanuel
2019Gamification as an engagement marketing strategyGrech, Elaine Marie; Briguglio, Marie; Said, Emanuel
2013Generating value from market research use : doing more with less?Said, Emanuel; McDonald, Emma K.
2020How do gamified quantified self experiences increase physical activity and well-being? Competitive, collaborative and coopetitive treatmentsGrech, Elaine Marie; Briguglio, Marie; Said, Emanuel
2015How organisations generate and use customer insightSaid, Emanuel; McDonald, Emma K.; Wilson, Hugh N.; Marcos, Javier
2012How organizations create value from their use of outsourced market research informationSaid, Emanuel; Macdonald, Emma K.; Wilson, Hugh N.
2014How organizations translate customer insight into marketing actionSaid, Emanuel; Macdonald, Emma K.; Wilson, Hugh N.
2018The impact of web personalisation on consumer attitudes and behaviours : a systematic literature reviewCastillo, Daniela; Canhoto, Ana Isabel; Said, Emanuel
2018Influence of hospital leadership styles on patient safety indicatorsButtigieg, Sandra C.; Cassar, Vincent; Said, Emanuel; Grech, Elaine Marie; Tomaselli, Gianpaolo
2021Influencing factors affecting young people’s attitude towards online advertising : a systematic literature reviewDe Battista, Ivan; Curmi, Franco; Said, Emanuel