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Browsing by Subject Customer loyalty -- Malta
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Showing results 3 to 18 of 18
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Issue Date
Title
Author(s)
2021
Churn rates : a comparison between Maltese companies vs i-gaming companies
Muscat, Nigel (2021)
2019
Consumer loyalty and switching in e-commerce travel websites
Borg, Nadine
2023
Critical evaluation of the factors in attracting and retaining customer relationship in the local banking industry
Mallia, Gianella (2023)
2013
Customer experience and engagement : the perspective of a local telecommunications company
Fenech, Ivy Jean
2004
Customer service : loyalty and satisfaction
Pace, Fiorella (2004)
2018
Determinants of bank selection choices : factors influencing the preference of a bank from a student’s perspective
Theuma, Sara
2017
Exploring potential improvements to retail banks' CRM systems : a means to increase customer trust and loyalty
Agius, Stephanie
2010
From corporate credibility to customer loyalty : examining the role of customer trust, commitment and involvement
Mifsud, Jennifer J. (2010)
2022
The impact of gamification features on consumer brand engagement : a study on the Maltese fast-food industry
Vassallo, Manuel (2022)
2020
The impact of positive and negative electronic word-of-mouth (eWOM) on the hotel industry
Muscat, Charlene (2020)
2021
The implications of social media on customer service in local commercial banks
Brincat, Luke (2021)
2017
Key factors prompting customer satisfaction
Micallef, Marvic
2018
The role of customer insight in driving customer satisfaction and loyalty
Mifsud Joslin, James
2019
A study of customer satisfaction in the Maltese personal insurance broking services
Caruana, Yanica
2019
A tale of two bars : identifying the main factors affecting bar patronage
Abela, Naomi
2020
Wearable technology : user profiling and prospects for customer engagement opportunities in Malta
Borg, Christopher (2020)