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Browsing by Subject Customer relations
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Showing results 1 to 20 of 33
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Issue Date
Title
Author(s)
2015
Beverages distribution in Malta : an analysis from an economic and customer perspective : a case study
Mifsud, James
2014
Building customer retention through relationship marketing : a qualitative approach
Borg, Jonathan
2022
Changes in relationships with business customers under the influence pandemic on the example of a medium-sized enterprise in the paper industry
Sobotkiewicz, Dariusz
;
Waniowski, Paweł
2019
Contributing to value creation through gamification as engagement marketing
Grech, Elaine Marie
;
Briguglio, Marie
;
Said, Emanuel
2005
Corporate reputation : an attitudinal conceptualization
Caruana, Albert
;
Cohen, Charlene
;
Krentler, Kathleen A.
1997
Customer care and corporate reputation
Caruana, Albert
1995-10
Customer care, not all smiles
Caruana, Albert
2014
The customer journey : the development of marketing strategy and customer relationship management in the retail industry
Dimech, Angela
2021
Customer preferences with regard to correspondence from an energy company
Rosa, Grażyna
2013
A customer profile and customer experience of Maltese telecommunications websites : accessed via smartphone
Farrugia, Vanessa Maria
2010
Customer profitability analysis in a local five star hotel : a case study
Cuschieri, Cherise Doriette
2012
Customer profitability analysis within the banking sector
Cini, Jaclyn
2019
Customer trust through green corporate image, green marketing strategy and social responsibility : a case study
Widyastuti, Sri
;
Said, Muhammad
;
Siswono, Safitri
;
Firmansyah, Dian Andi
2019
Customer trust through green corporate image, green marketing strategy, and social responsibility : a case study
Widyastuti, Sri
;
Said, Muhammad
;
Siswono, Safitri
;
Firmansyah, Dian Andi
2021
Customer-centricity in designing : application of design thinking methodology in creating educational solutions at the University of Warmia and Mazury in Olsztyn
Wasyluk, Piotr
;
Kucner, Andrzej
2013
Data mining : a solution for customer relationship management (CRM) in retail businesses
Agius, Christa (2013)
2019
The effect of automated service interactions on customer value – a review and research agenda
Castillo, Daniela
;
Canhoto, Ana Isabel
;
Said, Emanuel
2018
Evaluating deep learning and machine learning techniques to predict customer churn within a local retail industry
Sant Fournier, Nicole
2015
Exploring aspects of service in the Maltese hospitality industry : focusing on the personal interaction between frontline staff and customers
Brincat, Herbert
2019
Gamification as an engagement marketing strategy
Grech, Elaine Marie
;
Briguglio, Marie
;
Said, Emanuel