Browsing by Subject Customer relations

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Showing results 16 to 33 of 33 < previous 
Issue DateTitleAuthor(s)
2013Data mining : a solution for customer relationship management (CRM) in retail businessesAgius, Christa (2013)
2019The effect of automated service interactions on customer value – a review and research agendaCastillo, Daniela; Canhoto, Ana Isabel; Said, Emanuel
2018Evaluating deep learning and machine learning techniques to predict customer churn within a local retail industrySant Fournier, Nicole
2015Exploring aspects of service in the Maltese hospitality industry : focusing on the personal interaction between frontline staff and customersBrincat, Herbert
2019Gamification as an engagement marketing strategyGrech, Elaine Marie; Briguglio, Marie; Said, Emanuel
2019The influence of brand effect on slogan‘s memorabilityDuarte Silveira, Paulo; Bogas, Paulo
2021The management of a company’s relational capital as part of business processWalecka, Anna
2018Message framing and source credibility in product advertisements with high consumer involvementSoliha, Euis; Widyasari, Suzy
2011Mobile commerce : an insight into the consumer experienceHili, Kurt
2015The need to promote academic libraries : comparing the University of Glasgow Library and the University of Malta Library’s marketing strategiesScicluna, Ryan
2009Perspective-taking : a critical aspect of market orientationCaruana, Albert; Chircop, Saviour; Brockdorff, Noellie
2014Profiling marketing concepts adopted and resources influencing local suppliers’ perception of business-customer exchange relationsBonnici, David
2013The supplier and consumer perceptions of the product for 4 and 5 star hotelsCachia Zammit, Edward
2020Supplier firm and customer firm relationship on the performance of working capital managementIqbal, Asif; Hayat, Maqsood
2013Understanding customer attractiveness to sellersCaruana, Albert
2016Using big data for customer centric marketingCamilleri, Mark Anthony; Evans, Chris
2019Using tree-based methods for churn-related problems in i-gamingAxiaq, Sarah
2019Using tree-based methods for churn-related problems in I-GamingAxiaq, Sarah (2019)