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Browsing by Subject Customer relations -- Malta
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Showing results 4 to 23 of 24
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Issue Date
Title
Author(s)
2021
Churn rates : a comparison between Maltese companies vs i-gaming companies
Muscat, Nigel (2021)
2018
The client–consultant relationship in the context of customer insight process : a local study
Rizzo, Kurt
2018
Customer churn prediction for an insurance company
Spiteri, Maria
2017
Customer expectations and brand experience : the case of the Maltese telecoms market
Borg, Paul
2022
Customer experience management : mapping the bus customer journey in Malta and Gozo
Mizzi, Amanda M. (2022)
2014
Customer loyalty towards online banking in Malta
Mercieca, Jessica
2017
Customer profitability analysis within the remote gaming sector
Farrugia, Brandon
2022
Customer relationship management : game providers and casino operators in the iGaming industry
Pace, Michela (2022)
2012
Customer retention in the first-person shooter industry : insights from the Maltese market
Reiff, Christian Matthias
2004
Customer service : loyalty and satisfaction
Pace, Fiorella (2004)
2020
Customer-company identification and the influence of family member involvement
Pillow, Christine (2020)
2020
Facebook content and commitment : a qualitative investigation amongst B2B customers
Cutajar, Michela
2023
Factors affecting the adoption and use of CRM systems : a study among financial services providers
Bonett, Michaela (2023)
2023
How emerging technologies influence the customer relationship experience within the local iGaming sector
Francica, Gabriel John (2023)
2018
Investigating consumers’ motivations to create brand-related user-generated content on social media platforms
Gauci Borda, Gabriella
2012
The McDonald's experience : insights from the Maltese market
Xuereb, Klara
1995-02
Quality of a service, customer’s expectations and perceptions
Caruana, Albert
2021
The role of social media by retail companies during the Covid-19 pandemic
Formosa, Corinne Marie (2021)
2012
Service quality in the Maltese motor insurance industry
Cassar, Blane
2013
Service quality, the intention to recommend and to stay : a study of Go (mobile) customers
Cachia, Jeffrick (2013)