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Browsing by Subject Customer relations -- Management

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Showing results 26 to 45 of 53 < previous   next >
Issue DateTitleAuthor(s)
2009The impact of a proposed customer incentive scheme on an owner-managed company facing cash flow and stock problems : a financial evaluationBianco, Robert
2012The impact of direct marketing on customer relationship managementGrech, Carmen (2012)
2015The impact of social media on customer relationship management in the restaurant sectorAttard Gialanze’, Martha
2021Impact of the CRM system and time management on organizational effectiveness and performance : case study of an e-commerce micro enterpriseJanuszewski, Arkadiusz; Kinga, Krupcala
2011The implications of CRM for online travel agenciesBaldacchino, Alanna
2022Information needs matrix as a tool for improvement of customer service process in a manufacturing company : a case studyCiechomski, Wiesław; Strojny, Szymon
2023Innovation of enterprises in the West Pomeranian voivodeship : a regional perspectiveSzymański, Rafał
2000Interactions among some antecedents to service loyaltyCaruana, Albert; Zammit, Joseph A.
2021Investigating training set and learning model selection for churn prediction in online gamingBorg, Luke (2021)
2012The McDonald's experience : insights from the Maltese marketXuereb, Klara
2008Mixing business and pleasure : can customers be friends?Caruana, Albert
2019Modelling customer lifetime value in iGamingCatania, Thomas
1998Organizational commitment and performanceCaruana, Albert; Ramaseshan, Ram; Ewing, Michael T.
2013Organizational commitment and users’ perception of ease of use : a study among bank managersVella, Joseph M.; Caruana, Albert; Pitt, Leyland F.
1995-03People : the key to successful service companiesCaruana, Albert
2022Predicting customer behavioural patterns using a virtual credit card transactions datasetAzzopardi, Ayrton Senna; Azzopardi, Joel
2020Predictive modelling of customer lifetime value in online gamingChetcuti, Janet
2013Quality management as a part of CRMHavlicek, Karel; Breckova, Pavla; Zampeta, Vicky
2014Relationship marketing : a focus on online strategies and electronic customer relationship management systems within the local banking industryZammit, Dawn
1994-11Relationship marketing : is it the way ahead?Caruana, Albert
Showing results 26 to 45 of 53 < previous   next >