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Browsing by Subject Customer relations -- Management
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Showing results 35 to 53 of 53
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Issue Date
Title
Author(s)
2012
The McDonald's experience : insights from the Maltese market
Xuereb, Klara
2008
Mixing business and pleasure : can customers be friends?
Caruana, Albert
2019
Modelling customer lifetime value in iGaming
Catania, Thomas
1998
Organizational commitment and performance
Caruana, Albert
;
Ramaseshan, Ram
;
Ewing, Michael T.
2013
Organizational commitment and users’ perception of ease of use : a study among bank managers
Vella, Joseph M.
;
Caruana, Albert
;
Pitt, Leyland F.
1995-03
People : the key to successful service companies
Caruana, Albert
2022
Predicting customer behavioural patterns using a virtual credit card transactions dataset
Azzopardi, Ayrton Senna
;
Azzopardi, Joel
2020
Predictive modelling of customer lifetime value in online gaming
Chetcuti, Janet
2013
Quality management as a part of CRM
Havlicek, Karel
;
Breckova, Pavla
;
Zampeta, Vicky
2014
Relationship marketing : a focus on online strategies and electronic customer relationship management systems within the local banking industry
Zammit, Dawn
1994-11
Relationship marketing : is it the way ahead?
Caruana, Albert
2014
The role of customer relationship management in building loyalty the case of a Maltase car importer and retailer
Navarro, Reuben
2014
Self service technologies : factors influencing adoption by the Maltese consumer
Caruana, Anthony
2019
The serious side to funny cartoons : understanding public perception of wine through cartoon content analysis
Matheson, Kristin
;
Plangger, Kirk
;
Kietzmann, Jan
;
Vella, Joseph M.
;
Grant, Philip
2022
Standardisation of logistics customer service
Ciechomski, Wiesław
;
Strojny, Szymon
2022
Teaching retail through situated learning
Mizzi, Emanuel
2014
Towards a 'digitoral era' : the social CRM model within the Maltese hotel industry
Bartolo, Kelly
2017
Understanding communication in disaster response : a marketing strategy formulation and implementation perspective : an abstract
Pitt, Christine
;
Treen, Emily
;
Pitt, Leyland
;
Vella, Joseph M.
2016
Using big data for customer centric marketing
Camilleri, Mark Anthony
;
Evans, Chris