Browsing by Subject Customer relations -- Management

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Showing results 35 to 53 of 53 < previous 
Issue DateTitleAuthor(s)
2012The McDonald's experience : insights from the Maltese marketXuereb, Klara
2008Mixing business and pleasure : can customers be friends?Caruana, Albert
2019Modelling customer lifetime value in iGamingCatania, Thomas
1998Organizational commitment and performanceCaruana, Albert; Ramaseshan, Ram; Ewing, Michael T.
2013Organizational commitment and users’ perception of ease of use : a study among bank managersVella, Joseph M.; Caruana, Albert; Pitt, Leyland F.
1995-03People : the key to successful service companiesCaruana, Albert
2022Predicting customer behavioural patterns using a virtual credit card transactions datasetAzzopardi, Ayrton Senna; Azzopardi, Joel
2020Predictive modelling of customer lifetime value in online gamingChetcuti, Janet
2013Quality management as a part of CRMHavlicek, Karel; Breckova, Pavla; Zampeta, Vicky
2014Relationship marketing : a focus on online strategies and electronic customer relationship management systems within the local banking industryZammit, Dawn
1994-11Relationship marketing : is it the way ahead?Caruana, Albert
2014The role of customer relationship management in building loyalty the case of a Maltase car importer and retailerNavarro, Reuben
2014Self service technologies : factors influencing adoption by the Maltese consumerCaruana, Anthony
2019The serious side to funny cartoons : understanding public perception of wine through cartoon content analysisMatheson, Kristin; Plangger, Kirk; Kietzmann, Jan; Vella, Joseph M.; Grant, Philip
2022Standardisation of logistics customer serviceCiechomski, Wiesław; Strojny, Szymon
2022Teaching retail through situated learningMizzi, Emanuel
2014Towards a 'digitoral era' : the social CRM model within the Maltese hotel industryBartolo, Kelly
2017Understanding communication in disaster response : a marketing strategy formulation and implementation perspective : an abstractPitt, Christine; Treen, Emily; Pitt, Leyland; Vella, Joseph M.
2016Using big data for customer centric marketingCamilleri, Mark Anthony; Evans, Chris