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Browsing by Subject Employees -- Rating of
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Showing results 16 to 20 of 20
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Issue Date
Title
Author(s)
1999
The role of service quality and satisfaction on customer loyalty
Caruana, Albert
2020
Servant leadership characteristics, organisational commitment, followers’ trust, employees’ performance outcomes : a literature review
Purwani Setyaningrum, Retno
;
Setiawan, Margono
;
Surachman
;
Wirawan Irawanto, Dodi
1996
The service quality of clinical laboratories.
Rizzo, Marion
2011
The use of KPIs and other performance indicators : the case of the Water Services Corporation
Muscat, Matthew
2020
Using the balanced scorecard as a performance management tool in higher education
Camilleri, Mark Anthony