Browsing by Subject Employees -- Rating of
Showing results 1 to 14 of 14
Issue Date | Title | Author(s) |
2022 | The analysis of the effect of motivators on the performance of warehouse employees in distribution centers | Werner-Lewandowska, Karolina; Koliński, Adam; Urbaniak, Amadeusz |
1995 | Are there excellent service firms, and do they perform well? | Caruana, Albert; Pitt, Leyland F.; Morris, Michael H. |
2021 | Competencies of sales employees as a determinant of the quality of provided services based on the insurance market | Witkowska, Justyna; Stachowska, Sylwia |
2013 | Competency levels within the front office department in different 5 star hotels | Mallia, Angele |
2014 | Customer perception : Burger King; an insight into the fast‐food industry in Malta : the perception of Maltese people, aged 18‐24, of Burger King with relation to other main fast food franchises found in Malta | Grech, Ishmael |
2021 | The determinant factors of sustainability report quality and corporate performance : an empirical study | Hidayah, Nurul; Nugroho, Lucky; Prihanto, Hendy |
2007 | Investigating the introduction of a performance management programme amongst Maltese primary health care nurses. | Micallef, Paul |
1995 | Organization development interventions for the management of the Government pharmaceutical services. | Camilleri, David |
2012 | Perceived performance, equity sensitivity and organisational commitment among bank managers | Vella, Joseph; Caruana, Albert; Pitt, Leyland F. |
1999 | The role of service quality and satisfaction on customer loyalty | Caruana, Albert |
2020 | Servant leadership characteristics, organisational commitment, followers’ trust, employees’ performance outcomes : a literature review | Purwani Setyaningrum, Retno; Setiawan, Margono; Surachman; Wirawan Irawanto, Dodi |
1996 | The service quality of clinical laboratories. | Rizzo, Marion |
2011 | The use of KPIs and other performance indicators : the case of the Water Services Corporation | Muscat, Matthew |
2020 | Using the balanced scorecard as a performance management tool in higher education | Camilleri, Mark Anthony |