https://www.um.edu.mt/library/oar/handle/123456789/112583 2026-04-06T15:37:13Z 2026-04-06T15:37:13Z Bartolo, Keith https://www.um.edu.mt/library/oar/handle/123456789/112653 2026-01-26T13:02:20Z 2023-03-01T00:00:00Z

Title: This is the third year of the Institute for the Public Services publication [Foreword] Authors: Bartolo, Keith Abstract: With this journal, the IPS continues to have the possibility to provide a showcase for both academics and public officers to share their papers. The Institute for the Public Services is increasing the remit of its research unit seeking to transform it into a holistic platform which focuses on key areas of interest within the Public Service whilst adopting an evidence-based approach towards an improved service of excellence.

2023-03-01T00:00:00Z Buttigieg, Christopher P. https://www.um.edu.mt/library/oar/handle/123456789/112652 2026-01-26T13:03:34Z 2023-03-01T00:00:00Z

Title: Reflections on the proposed European AMLCFT supervisor Authors: Buttigieg, Christopher P. Abstract: In July 2021, the European Commission made several legislative proposals aimed at strengthening the regulation and supervision of anti-money laundering and the countering of financing of terrorism (AMLCFT) in Europe (European Commission, 2021). These include a proposal for the establishment of an Anti-Money Laundering Authority (AMLA). The AMLA proposal is at the end of the legislative process, and it is foreseen that agreement on the text of the regulation, which will establish this authority, will be reached by the European institutions in the coming months. It is also being proposed that AMLA be operational by 2024 and fulfilling all its functions by 2026.

2023-03-01T00:00:00Z Curmi, Franco https://www.um.edu.mt/library/oar/handle/123456789/112638 2026-01-26T13:04:02Z 2023-03-01T00:00:00Z

Title: Marketing and the public service Authors: Curmi, Franco Abstract: What is Marketing? Every year at the start of the academic year, I ask this question to freshers, enthusiastic about taking Marketing as their major. The hands-up responses are always insightful. “The ability to get people to click on ads” is a typical response; “understanding consumers to create more saleable products” or “the ability to find a product that satisfies peoples’ needs”, to name a familiar few. Many consider marketing as the ability to sell more for increased profitability. However, Marketing is more encompassing than this. The American Marketing Association (AMA) defines marketing as “the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners and society at large” (AMA, 2017).

2023-03-01T00:00:00Z Scicluna, Oliver https://www.um.edu.mt/library/oar/handle/123456789/112637 2026-01-26T13:04:24Z 2023-03-01T00:00:00Z

Title: Disability and vulnerable groups : the work conducted within the realms of the public administration Authors: Scicluna, Oliver Abstract: Public Administration should have at its heart the improvement of the lives of the people whom it serves. This is especially important in the area of disability, where attitudes have moved towards a more rights-based approach, rather than a charity model. This means that the Public Administration is tasked with ensuring that the rights of persons with disability are protected, they are given adequate resources, and effective support services. This is achieved mainly through legislation and policy formation, of which there is plenty. The crucial part however is that persons with disability are not seen as passive recipients of supportive legislation and policy , but are fully engaged in its formulation. This article will review the legislation and policy related to the disability sector since the beginning of this millennium, showing how Governments have adapted to the change in attitudes towards persons with disability in relation to their rights.

2023-03-01T00:00:00Z