https://www.um.edu.mt/library/oar/handle/123456789/110554 Tue, 07 Apr 2026 13:32:19 GMT 2026-04-07T13:32:19Z https://www.um.edu.mt:443/library/oar/retrieve/5438ce7b-772f-405c-9ce0-9110c7acf807/IPS.jpg https://www.um.edu.mt/library/oar/handle/123456789/110554 https://www.um.edu.mt/library/oar/handle/123456789/143227 Title: Evidence-based management : practice implications for optimising decisions Authors: Cassar, Vincent Abstract: Evidence-Based Management encompasses a series of knowledge-oriented practices aimed at improving decision quality. It achieves this by assessing and critically evaluating various evidence sources, including professional expertise, organisational data, scientific literature, and stakeholder values and intentions. By intelligently integrating these resources and adopting a more rational approach, the sustainability and management of risks in decision quality are enhanced. This article provides a high-level overview of EBMgt, utilising the principles of the PICOC framework and the 6As approach to clarify the general process of assessing the best actions based on the available evidence and its quality. Ultimately, EBMgt is not a strict formula; it demands leadership qualities in decision-making to ensure thorough exploration of options and to avoid biased selection strategies that could undermine potential courses of action. Wed, 01 Jan 2025 00:00:00 GMT https://www.um.edu.mt/library/oar/handle/123456789/143227 2025-01-01T00:00:00Z https://www.um.edu.mt/library/oar/handle/123456789/143165 Title: This is the fifth year of the Institute for the Public Services publication. [IPS foreword] Authors: Bartolo, Keith Abstract: As we launch the 2025 edition of our journal, the Institute for the Public Services (IPS) proudly reaffirms its role as a dynamic platform for exchanging ideas between academics and public officers. Wed, 01 Jan 2025 00:00:00 GMT https://www.um.edu.mt/library/oar/handle/123456789/143165 2025-01-01T00:00:00Z https://www.um.edu.mt/library/oar/handle/123456789/143156 Title: Driving public policy through data : the servizz.gov success story Authors: Dimech, George; Vella, Massimo Abstract: Servizz.gov, a public administration agency under the Office of the Prime Minister, is responsible for various functions facilitating government access. These functions include data-driven actions and decisions that guide public policy implementation by providing exceptional customer care and streamlined services aimed at addressing societal issues, fulfilling public needs, and promoting community goals. Such decisions must depend on empirical evidence, statistical data, and thorough analysis rather than merely subjective opinions or assumptions. This article examines how the Agency effectively utilises data in these initiatives. It employs a mixed methodology to evaluate quantitative statistical analysis derived from the digital systems managed by the organisation and explores the qualitative aspects of users’ experiences with these services. The article presents recent statistical data and discusses how the Agency is leveraging this data and the measures being implemented to enhance service delivery through data analytics. Wed, 01 Jan 2025 00:00:00 GMT https://www.um.edu.mt/library/oar/handle/123456789/143156 2025-01-01T00:00:00Z https://www.um.edu.mt/library/oar/handle/123456789/143153 Title: Enhancing administrative standards of practice in the radiology department Authors: Mallia, Francesca Abstract: This study examines effective standards of practice in administering a radiology department, focusing on the integration of evidence-based decision-making processes. Conducted at Mater Dei Hospital in Malta, this research addresses the lack of localised, peer-reviewed studies that inform administrative protocols in the Medical Imaging Department (MID). By employing a Rapid Evidence Assessment (REA), the study systematically reviews recent literature to identify best practices, challenges, and innovations relevant to radiology administration. The findings highlight critical areas needing improvement, including patient care standards, safety culture, infection control, reporting standardisation, and management of imaging protocols. The research outlines barriers to implementing evidence-based changes, such as resource limitations and resistance from stakeholders, while also emphasising facilitators, such as support from leadership and structured training programmes. This study offers original contributions by adapting international evidence to the Maltese healthcare context, proposing specific recommendations for quality management systems, standardised administrative procedures, and enhanced professional training. It underscores the importance of integrating evidence-based practices into local radiology administration to improve service delivery, enhance patient safety, and boost operational efficiency. Wed, 01 Jan 2025 00:00:00 GMT https://www.um.edu.mt/library/oar/handle/123456789/143153 2025-01-01T00:00:00Z