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    <title>OAR@UM Collection:</title>
    <link>https://www.um.edu.mt/library/oar/handle/123456789/148376</link>
    <description />
    <pubDate>Thu, 24 Sep 2026 17:28:57 GMT</pubDate>
    <dc:date>2026-09-24T17:28:57Z</dc:date>
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      <title>Communication between native Maltese and non-native Maltese nurses : an investigation of clinical nursing handover role-plays</title>
      <link>https://www.um.edu.mt/library/oar/handle/123456789/148519</link>
      <description>Title: Communication between native Maltese and non-native Maltese nurses : an investigation of clinical nursing handover role-plays
Abstract: Clinical handovers are one of the most common and high-stakes communicative events in &#xD;
nursing practice, resulting in the patient’s safety depending on the accuracy and effectiveness &#xD;
of this communicative event. Despite the awareness of this, most research contributing to &#xD;
English for nursing courses has depended on data grounded on surveys and interviews, &#xD;
without reference to findings in the actual language used during handovers. This study aims &#xD;
to conduct a qualitative needs analysis to inform the design of an English for nursing course &#xD;
situated in the Maltese context. It intends to identify communicative needs and mitigating &#xD;
strategies used by native Maltese and non-native Maltese nurses during handovers. Data were &#xD;
gathered through a combination of semi-structured interviews with eight in-service nurses &#xD;
and an expert nurse practitioner, handover role-plays, and retrospective interviews. &#xD;
Findings show that challenges in communication during handovers are not only &#xD;
shaped by a deficiency in language proficiency, but also by the interactional organisation of &#xD;
the communicative event itself. The study shows how monologic turn design can jeopardize &#xD;
completing successful handovers, while code-switching, intelligibility issues, and vague &#xD;
clinical information also form part of the challenges. Nurses were able to draw on a number &#xD;
of interactional strategies to navigate these issues, such as fostering dialogic interaction, &#xD;
initiating clarification sequences, including questioning, and upgrading vague information to &#xD;
measurable values. These findings could contribute to the design of an English for nursing &#xD;
course situated in Malta. Such a course could involve both native Maltese and non-native &#xD;
Maltese nurses, using the data gathered through the extracts as a foundation of the course &#xD;
material, to help inform professionals the benefits of interactional strategies in safeguarding &#xD;
clinical handovers, and essentially the lives of their patients.
Description: M.A.(Melit.)</description>
      <pubDate>Thu, 01 Jan 2026 00:00:00 GMT</pubDate>
      <guid isPermaLink="false">https://www.um.edu.mt/library/oar/handle/123456789/148519</guid>
      <dc:date>2026-01-01T00:00:00Z</dc:date>
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