Violating psychological contract terms amongst Maltese public service employees : occurrence and relationships

Abstract

The psychological contract is the construct through which one attempts to explain the quality of the employment relationship from the point of view of each of the contract party with regards to obligations and inducements and can be employed to explain organizational change dynamics. Failing to provide promised obligations is termed as violation. This study examined the occurrence of contract violation amongst 132 Maltese public service employees at a time when radical changes in practices were being proposed. Violation was conceptualised in two ways: under‐fulfilled employer obligations and over‐fulfilled employee obligations. Results show that whereas employees were likely to report that their employer violated obligations, they themselves were more likely to over‐fulfil their obligations towards their employer. In addition, contract term violations were related to important work outcomes and generally in a different way for the two forms of violation. Results are discussed and future research suggestions highlighted.