Please use this identifier to cite or link to this item: https://www.um.edu.mt/library/oar/handle/123456789/22059
Title: Industrial marketing and the internet : framework for assessing communication strategies
Authors: Krepapa, Areti
Berthon, Pierre
Pitt, Leyland F.
Caruana, Albert
Keywords: Industrial marketing
Electronic commerce
Electronic mail marketing
Issue Date: 2003
Publisher: Emerald Publishing Limited
Citation: Krepapa, A., Berthon, P., Pitt, L., & Caruana, A. (2003). Industrial marketing and the Internet : framework for assessing communication strategies. Journal of Asia Pacific Marketing, 2(2), 1-21.
Abstract: This paper discusses the role of the Web as a strategic communication tool for industrial marketers and its position in the business-to-business communication mix. Using the concepts of purchasing decision processes and hierarchy of effects models, the paper adapts the framework for the measurement of consumer web site efficiency developed by Berthon et al. (1996) to the industrial marketing setting. Examples are given of both large and small industrial organisations that are currently using their Web sites to achieve these objectives. The strategic implications of the framework and model are discussed.
URI: https://search.proquest.com/docview/216228154?accountid=12180
https://www.um.edu.mt/library/oar//handle/123456789/22059
Appears in Collections:Scholarly Works - FacMKSCC

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