Please use this identifier to cite or link to this item: https://www.um.edu.mt/library/oar/handle/123456789/2661
Title: Future trends in the retail payment market in Malta
Authors: Cilia Tortell, Sharon Marya
Keywords: Financial services industry -- Malta
Payment
Banks and banking -- Customer services
Issue Date: 2014
Abstract: The evolution in the retail payment landscape witnessed in recent years exposes immeasurable challenges to Malta’s financial services sector and the economy at large. This study explores the legislative framework and regulatory regime, both current and proposed, which lay the foundations for the interplay between the respective stakeholders. Hence, the research shall be conducive towards enhancing the much needed clarity and awareness in the local retail payment market, whilst promoting the use of innovative, secure and cost-efficient retail payment methods. This dissertation analyses the future trends in the retail payment market in Malta, and the manner in which the major stakeholders are set to respond to the incredible potential that innovative technology within this area is unlocking. Stakeholders strive to keep abreast with developments within this ambit, in pursuit of implementing a proactive approach within their respective roles. Hence, the main objective of this study is achieved through a series of semi-structured interviews with Financial Services Regulators, Supervisors and overseers as well as the licence holders. The conclusions derived from this study dovetail with the thorough literature review conducted, in exploring the manner in which such trends are envisaged to unfold within this sector. This study also seeks to reveal the approach taken by the various parties, as they each respond to such developments that are predominately driven by market forces endowed with a mix of opportunities, to remain resilient towards future industry challenges.
Description: EXECUTIVE M.B.A.
URI: https://www.um.edu.mt/library/oar//handle/123456789/2661
Appears in Collections:Dissertations - FacEma - 2014

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