Skip navigation
Home
Browse
Communities
& Collections
Browse Items by:
Author
Title
Subject
Issue Date
Material Type
Language
Access Rights
Help
OAR@UM Help
FAQs
OAR@UM Policies
Submission Forms
Sign on to:
My OAR@UM
OAR@UM
Search
Search:
All of OAR@UM
External Research Collection
Social Sciences
Finance
European Research Studies Journal
2012
European Research Studies Journal, Volume 15, Issue 1
European Research Studies Journal, Volume 15, Issue 2
European Research Studies Journal, Volume 15, Issue 3
European Research Studies Journal, Volume 15, Issue 4
for
Current filters:
Title
Author
Subject
Date Issued
Equals
Contains
ID
Not Equals
Not Contains
Not ID
Start a new search
Add filters:
Use filters to refine the search results.
Title
Author
Subject
Date Issued
Equals
Contains
ID
Not Equals
Not Contains
Not ID
Results 1-1 of 1 (Search time: 0.003 seconds).
previous
1
next
Item hits:
Issue Date
Title
Author(s)
2012
Translating the service quality gaps into strategy formulation : an experimental case study of a Greek academic department
Terzakis, Dimitris
;
Zisis, Pandelis V.
;
Garefalakis, Alexandros E.
;
Arvanitis, Stavros E.
Discover
Author
1
Garefalakis, Alexandros E.
1
Terzakis, Dimitris
1
Zisis, Pandelis V.
Subject
1
Academic-industrial collaboration...
1
Education, Higher -- Greece
1
Quality function deployment -- Gr...
1
SERVQUAL (Service quality framework)