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European Research Studies Journal
2013
European Research Studies Journal, Volume 16, Issue 1
European Research Studies Journal, Volume 16, Issue 2
European Research Studies Journal, Volume 16, Issue 3
European Research Studies Journal, Volume 16, Issue 4
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Issue Date
Title
Author(s)
2013
Leaders management and personnel controlling in SMEs
Breckova, Pavla
;
Havlicek, Karel
2013
Quality management as a part of CRM
Havlicek, Karel
;
Breckova, Pavla
;
Zampeta, Vicky
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Author
2
Havlicek, Karel
1
Zampeta, Vicky
Subject
1
Customer relations -- Management
1
Labor productivity
1
Leadership
1
Personnel management
1
Quality assurance
1
Quality control
1
Small business -- Management
1
Total quality management
