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Issue Date	Title	Author(s)
1995	Are there excellent service firms, and do they perform well?	Caruana, Albert; Pitt, Leyland F.; Morris, Michael H.
2011	How readable are mission statements? An exploratory study	Sattari, Setayesh; Pitt, Leyland F.; Caruana, Albert
2015	The impact of country connectedness and cultural values on the equity of a country’s workforce : a cross-country investigation	DesAutels, Philip; Berthon, Pierre; Caruana, Albert; Pitt, Leyland F.
1996	Market orientation and business performance : some European evidence	Pitt, Leyland F.; Caruana, Albert; Berthon, Pierre
2015	Does objective and subjective knowledge vary between opinion leaders and opinion seekers? Implications for wine marketing	Vigar-Ellis, Debbie; Pitt, Leyland F.; Caruana, Albert
2010	Do b2b bloggers believe blogs? PR insights on blogger skepticism	van Heerden, Gene; Salehi-Sangari, Esmail; Pitt, Leyland F.; Caruana, Albert
1997	Intqual - an internal measure of service quality and the link between service quality and business performance	Caruana, Albert; Pitt, Leyland F.
2007	Psychometric properties of the brand personality scale : evidence from a business school	Caruana, Albert; Berthon, Pierre; Pitt, Leyland F.; Berthon, Jean-Paul
1999	Excellence-market orientation link : some consequences for service firms	Caruana, Albert; Pitt, Leyland F.; Berthon, Pierre
2006	Global alliance networks : a comparison of biotech SMEs in Sweden and Australia	van der Merwe, Rian; Berthon, Pierre; Salehi-Sangari, Esmail; Caruana, Albert; Pitt, Leyland F.