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dc.contributor.authorGalazova, Svetlana Sergeevna-
dc.contributor.authorManuylenko, Viktoriya Valeryevna-
dc.contributor.authorMorgoev, Boris Temirbolatovich-
dc.contributor.authorLipchiu, Nina Vladimirovna-
dc.contributor.authorBiganova, Madina Alexandrovna-
dc.identifier.citationGalazova, S. S., Manuylenko, V. V., Morgoev, B. T., Lipchiu, N. V., & Biganova, M. A. (2017). Formation of stakeholders’ client capital of trade institutions. Formation of stakeholders’ client capital of trade institutions, 20(4B), 398-411.en_GB
dc.description.abstractThe study’s theory block introduces the term of “stakeholders’ client capital” of trade institutions based on monetary approach; the key (ability to generate revenue) and specific (lack of physical shipper, intangibility, added economic value) properties of the latter were clarified; logical interrelation of concepts "client", "clients database "and "stakeholders’ client capital" was established; relationship of trade organizations with corporate clients were classified in such attributes as transactions, cooperation and partnership. In practical terms, conformity of balance capital structure of trade organizations to the stakeholders’ theory was assessed, and the assessment clearly showed inconsistency and justified the need to consider the stakeholders’ client capital which is a strategic resource within the off-balance sheet commitments. As a result, perspective vectors to assess and qualitatively form stakeholders' client capital were identified in line with the principles of sufficient consumers’ awareness on institutions and services, geographical accessibility and availability of the office services, accessibility and efficiency of the company's out-of-office and on-line services, professional services, transparency of business service processes, etc.en_GB
dc.publisherUniversity of Piraeus. International Strategic Management Associationen_GB
dc.subjectTrade regulationen_GB
dc.subjectInternational tradeen_GB
dc.subjectBusiness enterprises -- Data processingen_GB
dc.subjectClient/server computingen_GB
dc.titleFormation of stakeholders’ client capital of trade institutionsen_GB
dc.rights.holderThe copyright of this work belongs to the author(s)/publisher. The rights of this work are as defined by the appropriate Copyright Legislation or as modified by any successive legislation. Users may access this work and can make use of the information contained in accordance with the Copyright Legislation provided that the author must be properly acknowledged. Further distribution or reproduction in any format is prohibited without the prior permission of the copyright holder.en_GB
dc.publication.titleEuropean Research Studies Journalen_GB
Appears in Collections:European Research Studies Journal, Volume 20, Issue 4, Part B

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