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dc.contributor.authorKanovska, Lucie-
dc.contributor.authorTomaskova, Eva-
dc.identifier.citationKanovska, L., & Tomaskova, E. (2018). The impact of service offering on business performance in electrical engineering companies. European Research Studies Journal, 21(4), 92-108.en_GB
dc.description.abstractThe article presents the results of a research investigating potential impact of service offering on business performance carried out among sixty electrical engineering companies in the Czech Republic. The main findings reveal the highest number of positive correlations between the items related to business performance, the item related to service offers to VIP customers, and the item focusing on monitoring the service offering of competitors. The paper discusses a new perspective of discovering whether and how service offering by electrical engineering companies in the Czech Republic influence business performance.en_GB
dc.publisherUniversity of Piraeus. International Strategic Management Associationen_GB
dc.subjectEconomic development -- Czech Republicen_GB
dc.subjectOrganizational effectiveness -- Czech Republicen_GB
dc.subjectElectrical engineering -- Czech Republicen_GB
dc.subjectElectric industries -- Czech Republicen_GB
dc.titleThe impact of service offering on business performance in electrical engineering companiesen_GB
dc.rights.holderThe copyright of this work belongs to the author(s)/publisher. The rights of this work are as defined by the appropriate Copyright Legislation or as modified by any successive legislation. Users may access this work and can make use of the information contained in accordance with the Copyright Legislation provided that the author must be properly acknowledged. Further distribution or reproduction in any format is prohibited without the prior permission of the copyright holder.en_GB
dc.publication.titleEuropean Research Studies Journalen_GB
Appears in Collections:European Research Studies Journal, Volume 21, Issue 4

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