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dc.contributor.authorBrockdorff, Noellie-
dc.contributor.authorAppleby-Arnold, Sandra-
dc.contributor.authorMifsud Bonnici, Jeanne Pia-
dc.identifier.citationBrockdorff, N., Appleby-Arnold, S., & Mifsud Bonnici, J. P. (2015). The citizens’ perspective : awareness, feelings and acceptance of surveillance and surveillance systems for fighting crime in the Netherlands. A quantitative study. RESPECT, Rules, Expectations & Security through privacy-enhanced convenient technologies (G.A. 285582). European Union.en_GB
dc.description.abstractThis document presents the results for the Netherlands within the framework of a larger study undertaken as part of the RESPECT project – “Rules, Expectations and Security through Privacy-enhanced Convenient Technologies” (RESPECT; G.A. 285582) – which was co-financed by the European Commission within the Seventh Framework Programme (2007-2013). Analyses are based on a survey regarding the perceptions, feelings, attitudes and behaviours of citizens towards surveillance for the purpose of fighting crime, carried out amongst a quota sample that is representative of the population in the Netherlands for age and gender. Responses were gathered, predominantly, through an online survey supplemented by a number of questionnaires administered in face to face interviews, in order to fulfil the quota and also reach those citizens who do not use the internet. The questionnaire consisted of 50 questions and was available online in all languages of the European Union between November 2013 and March 2014. The face to face interviews were carried out between November 2013 and January 2014. The Dutch sample is based on the responses from 350 individuals who indicated the Netherlands as their country of residence in the online survey or were administered the questionnaire face to face. As a result, the Dutch respondents indicated a strongly felt lack of trust in the protection of, and control over, personal information gathered via surveillance. Further, the majority of respondents feel more unhappy than happy with the different types of surveillance (except CCTV), and they feel also unhappy about surveillance taking place without them knowing about it. Additionally, there is a link between feeling happy, or unhappy, about surveillance and feeling secure or insecure through the presence of surveillance. A large number of Dutch respondents appear to have two distinct, and very different, reactions to surveillance. Some people feel secure in the presence of surveillance, but in others surveillance produces feelings of insecurity. However, analyses also indicate that increasing the perceived effectiveness of surveillance measures and increasing the perceived effectiveness of laws regarding the protection of personal data gathered via surveillance may make citizens feel more secure. More research is needed to disentangle the relationships and effects between surveillance measures, feelings of security or insecurity, and citizens’ general quality of life feelings.en_GB
dc.description.sponsorshipThis project has received funding from the European Union’s Seventh Framework Programme for research, technological development and demonstration under grant agreement no 285582.en_GB
dc.publisherEuropean Unionen_GB
dc.subjectCrime prevention -- Europeen_GB
dc.subjectPrivacy -- Netherlands -- Case studiesen_GB
dc.subjectElectronic surveillanceen_GB
dc.subjectPrivacy -- Law and legislationen_GB
dc.titleThe citizens’ perspective : awareness, feelings and acceptance of surveillance and surveillance systems for fighting crime in the Netherlands. A quantitative studyen_GB
dc.rights.holderThe copyright of this work belongs to the author(s)/publisher. The rights of this work are as defined by the appropriate Copyright Legislation or as modified by any successive legislation. Users may access this work and can make use of the information contained in accordance with the Copyright Legislation provided that the author must be properly acknowledged. Further distribution or reproduction in any format is prohibited without the prior permission of the copyright holder.en_GB
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