The relationship between emotional intelligence and criminal behaviour : perspectives of professionals in the criminal justice system

Abstract

Research has found associations between low emotional intelligence (EI) and bad decision-making skills, struggles in managing social relationships, higher occurrences of criminal behaviour and incarceration. Through a qualitative approach, the aim of this study was to understand in depth the relationship between EI and criminal behaviour from the perspective of different professionals working in the criminal justice system. The data was analysed through thematic analysis and gave rise to four major themes: knowledge and control over emotions; the role of low and high EI in different types of criminal behaviour, emotional regulation in stressful situations; and criminogenic factors that lead to recidivism. These four themes were then further divided into sub-themes. The results are consistent with the literature in that emotional intelligence plays an important role in criminal behaviour and it appears that many criminals seem to lack it. Furthermore, the results also showed that implementing emotional intelligence programs in prison, both to the correctional staff and to the inmates, will help create a more positive environment and a smoother rehabilitation process for the inmates. Overall, all professionals had a positive perception on how these emotional intelligence programs could help in the reduction of the recidivism rates we have today. There is anticipation that this dissertation will make more professionals aware of the positive effects emotional intelligence will have on criminal behaviour and how it enhance the rehabilitation of incarcerated criminals.