New models of work organization in an industry 4.0 enterprise - evolution of the form of work

Abstract

Purpose: The purpose of the article is to indicate factors shaping a model of work organization that takes into account new forms of work in an Industry 4.0 enterprise which will function in the future post-pandemic period. Design/Methodology/Approach: The basis for identifying factors shaping a new work model was research on the future of work organization carried out in 2020-21 at a multinational automotive corporation, which successfully implemented Industry 4.0 principles in its executive and management processes. The research in the form of a case study was conducted in two stages. The first stage - a survey with an analysis of results based on descriptive statistics, the second stage - qualitative research focusing on observation techniques and desk research. Findings: The first part presents an analysis of the theory fundamentals characterizing the conditions of new forms of work. The second part describes research methodology and presents research results representing the issues under investigation. The result of the analysis is the presentation of key factors that should be taken into account when creating a new model of work including on-site, hybrid and remote work. Practical implications: The decision-making areas shaping a new model of work organization which are indicated in the article may serve as a model for other enterprises (especially manufacturing ones) regarding assessing the possibility of introducing new forms of work and key factors that will determine them. Originality/Value: As for the theoretical aspect, the article organizes the existing knowledge in the range of factors determining new models of work organization. As far as the research aspect is concerned, it is a source of knowledge about solutions developed in an Industry 4.0 enterprise.