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Citizen Interaction Technologies Yield Community Policing

CITYCoP involves 22 institutions from 13 countries and has been awarded 5.5 million Euros of EU Horizon2020 funding (Project start date June 2015, End date July 2018). The Department of Cognitive Science co-ordinates Work Package 4 that deals with how fear and risk perceptions influence decision making. This will include the use of “In-the-Moment-Research” methods in which participants will record their feelings and perceptions through mobile phone apps.

Abstract: Theories underlying community policing received new impetus with the recent advent of smartphones and social media and especially user-generated content (UGC) where citizens engage in closer interaction with their local community and law enforcement agency (LEA). The years 2010-2014 have seen a rapid upsurge of smartphone apps aimed at improving crime reporting and other forms of UGC and interaction associated with community policing. Yet these apps are characterised by a predominantly Anglo-Saxon approach with the largest number originating in the USA, a few in Canada, Australia and with the UK apparently the only major EU state where there has been some takeup of these technologies. CITYCoP sets out to find out why the EU appears to be lagging behind although Community Policing is nominally a policy which has been put into action in a number of EU countries. It then goes on to develop a solution including a new smartphone app and on-line portal which are capable of being deployed in any European city while still retaining “local flavour” and diversity. These ICT solutions will also be designed from scratch to be fully compliant with strict privacy and data protection laws. A training scheme, including use of serious games, will be developed to assist training of officers and citizens in use of the app and portal. CITYCoP will benefit from a multidisciplinary approach that will include the sociology of community policing as well as cognitive science perspectives of the citizen’s interaction with community and LEAs through technology. The partners in CITYCoP build on long years of successful collaboration in EU projects dealing with UGC, smart surveillance and privacy (CONSENT, SMART, RESPECT) positioning CITYCoP solutions to achieve integration into smart city eco-systems. CITYCoP will pilot deployments of multi-lingual smartphone apps, portals and serious games training packages in Bucharest (Romania), Lisbon (Portugal), Florence (Italy), Sheffield (UK).


Culture And RISkmanagement in Man-made And Natural Disasters

CARISMAND involves 19 institutions from 14 countries and has been awarded 3.7 million Euro of EU Horizon2020 funding (Project start date October 2015, End date September 2018). The Department of Cognitive Science co-ordinates Work Package 5 that relates to the part of the project that deals with risk perceptions in the context of technological, man-made and natural disasters.

Abstract: Risks are not “objective” but socially and culturally constructed. A disaster management which is aware, respects, and makes use of local cultural aspects will be more effective and improve the community’s disaster coping capacities. CARISMAND will identify these factors, explore existing opportunities for improvement of disaster policies and procedures, and develop an innovative dynamic toolkit which allows disaster managers to adopt culturally-aware everyday practices. This goal will be achieved by approaching the links between disaster management, culture and risk perception from the broadest possible multi-disciplinary perspective. Simultaneously, CARISMAND will develop a feedback-loop between disaster management stakeholders and citizens to establish sustainable solutions for culturally-informed best practices.  Experts from a variety of fields (e.g. legal, information technology, cognitive science, anthropology, psychology, sociology) will undertake a comprehensive collation of existing knowledge and structures, and large-scale Citizen Summits and Stakeholder Assemblies will be organised. Systematically, CARISMAND will use a holistic approach that examines natural, man-made and technical disasters, placing at the centre of attention specific aspects that affect culturally informed risk perceptions, e.g. whether disasters are caused intentionally or not, the different “visibility” of hazards, and various time scales of disasters (slow/fast onset, short-/long-term effects). There will be organised 6 Citizen Summits (2 per disaster category in 6 separate locations) and 3 Stakeholder Assemblies where the results from the Citizen Summits are discussed through a wide cross-sectional knowledge transfer. The results of both will feed into each other, be constantly refined and thoroughly tested to ensure that the tools developed by CARISMAND will fully meet the cultural needs, and acceptance, of both disaster managers and citizens from different cultural backgrounds.

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Last Updated: 25 October 2016

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