Information Systems Strategic Planning for Public Service Delivery in the Digital Era is a reference source that discusses issues related to public service delivery in the digital era and the degree to which governments may take advantage of the transformational potential of ICT to move towards seamless government, particularly for improving service delivery, democratic responsiveness and pubic outreach.
The book provides a rational framework for entities to define their information systems strategic plan (ISSP), guiding the reader by a step-by-step depiction of the various technical concepts, current and future technology trends and implementation considerations for formulating their ISSP to ensure maximum gain from public service delivery.
The book is ideally designed for academicians, public administrators, government officials, IT Consultants and other professionals interested in the latest technology trends.
This is Dr Emanuel Camilleri's third book publication as a principal author. The book is being published in June 2019 by IGI Global for worldwide distribution and will be available in both hardback and paperback.