Starting from this academic year, the coordination of audio visual (AV) support in lecture rooms and in all other University learning spaces, which was previously being done by the Facilities Management Unit, will be taken over by IT Services.
First line of support for AV technologies will continue to be handled by the beadles and technical staff who are on location and responsible for the relevant learning spaces.
Second line support will be provided by the Learning Spaces Technology Support Team (LSTS) within IT Services.