University IT Services, originally established as the Computing Services Centre (CSC), is responsible for the University IT infrastructure and offers a range of facilities and services to assist members of staff and students with their IT-related needs.
The campus network connects together into one virtual campus all offices, laboratories and buildings that are located at the various University sites in Malta and Gozo. Services available over the campus network include access to the Internet, Library online periodicals and electronic Student Information System (eSIMS).
IT Services computer workstations are available in various computer labs and other locations across campus for use by students and staff. These workstations are installed with standard application software and offer access to e-mail, web browsing, networked file storage, printing and scanning. Wireless hotspots are also available for those students and staff using their own laptops/PDAs to access online information and e-mail. A remote connection facility is provided to members of staff who need to access the campus network from home.
IT Services organises training courses for staff and students on the use of computer, standard application software, statistical analysis tools and web authoring. IT Services is an accredited European Computer Driving Licence (ECDL) Test Centre offering students and staff the opportunity to enhance their IT skills and obtain the ECDL Core and ECDL Advanced certifications.
Other services that are provided to the campus community include e-learning support, videoconferencing facilities and website hosting and support. IT Services administers academic site licences for a number of commonly used software packages. Members of staff and students may purchase software at academic prices for use on office/home computers.
IT Services manages the Maltese National Research & Education Network providing access to the GÉANT2 network which connects over 3500 universities and other research and education institutes across Europe together with other similar networks worldwide. IT Services also provides operations and technical support to the Malta Internet Foundation which is responsible for the .MT top-level Internet domain for Malta.
Further information about these and other services provided by IT Services is available online at: www.its.um.edu.mt.
IT Services main site is located near car park 2. The entrance is through the back of the Library Building.
The opening hours of IT Services are as follows:
1 October – 14 June: 0830hrs – 1630hrs
15 June – 30 September: 0830hrs – 1230hrs
