| CODE | HSM5118 | |||||||||
| TITLE | Leadership, Teamwork, Human Factors and Communication | |||||||||
| UM LEVEL | 05 - Postgraduate Modular Diploma or Degree Course | |||||||||
| MQF LEVEL | 7 | |||||||||
| ECTS CREDITS | 5 | |||||||||
| DEPARTMENT | Health Systems Management and Leadership | |||||||||
| DESCRIPTION | This study-unit equips students with the theoretical knowledge and technical skills to comprehensively understand leadership, teamwork, human factors and communication in relation to patient safety and clinical risk management. It focuses on how leaders and managers develop patient safety culture within healthcare organizations, as well as developing well-functioning teams that adopt patient safety and clinical risk management principles. Using case studies, students will learn about how effective leaders and well-functioning teams address patient safety and clinical risk management situations. Students are made aware of the importance of human factors and communication in relation to patient safety issues, medical errors and adverse events. Study-unit Aims: The aim of this study-unit is to equip students to understand how clinical leaders of well-functioning teams: - Enable a culture of safety; - Address and prioritise safety, and - Create the organisational context in which safe care can be reliably delivered. In addition, the unit also aims to equip students to gain knowledge of the evidence of the impact of well-functioning teams, human factors and reliable communication as impacting on patient safety and clinical risk management. Learning Outcomes: 1. Knowledge & Understanding By the end of the study-unit the student will be able to: - Examine health care organisational theories, emphasizing leadership knowledge and skills team building and teamworking and communication skills; - Critique HRM and HRD theories and practices, focusing on leadership qualities, teams, human factors and communication; and - Assess and differentiate factors that relate to the manner in which humans interact with operating systems and which may impact on patient safety and clinical risk management within healthcare organizations. 2. Skills By the end of the study-unit the student will be able to: - Acquire skills in leadership, teamwork, application of human factors and communication; - Apply HRM and HRD practices in health care settings to improve patient safety and avoid clinical risk; - Explain how to manage and lead operating systems in health care settings efficiently and effectively; - Critically analyse a number of patient safety scandals from the perspectives of leadership, teamwork, identification of human factors and communication in a 2 hour analysis task. Main Text/s and any supplementary readings: Main Texts: - Vincent, C. (2001). Clinical Risk Management. 2nd Edition, BMJ Books, London - Vincent, C. (2010). Patient Safety. Wiley Books, London - Waterson, P. (Ed.). (2018). Patient safety culture: theory, methods and application. CRC Press. Supplementary Reading: - St Pierre, M., Hofinger, G., & Simon, R. (2016). Crisis management in acute care settings: human factors and team psychology in a high-stakes environment. Springer International Publishing. |
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| STUDY-UNIT TYPE | Lecture, Ind Study, Group Learning and Tutorials | |||||||||
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| LECTURER/S | Oscar Aquilina Sandra Buttigieg (Co-ord.) Kenneth E. Grech Ingrid Magro Yves Muscat Baron Corinne Ward Andrew Xuereb |
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The University makes every effort to ensure that the published Courses Plans, Programmes of Study and Study-Unit information are complete and up-to-date at the time of publication. The University reserves the right to make changes in case errors are detected after publication.
The availability of optional units may be subject to timetabling constraints. Units not attracting a sufficient number of registrations may be withdrawn without notice. It should be noted that all the information in the description above applies to study-units available during the academic year 2023/4. It may be subject to change in subsequent years. |
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