| CODE | MFE3207 | ||||||||||||
| TITLE | Quality Management and Control | ||||||||||||
| UM LEVEL | 03 - Years 2, 3, 4 in Modular Undergraduate Course | ||||||||||||
| ECTS CREDITS | 5 | ||||||||||||
| DEPARTMENT | Industrial and Manufacturing Engineering | ||||||||||||
| DESCRIPTION | This study-unit provides a solid foundation in quality management and control of industrial processes. This study-unit is based on the evolution of quality and how the subject developed from the industrial revolution to the implementation of modern quality management systems. An emphasis is also made on the people/gurus behind this subject. A differentiation is made between inspection for quality control and assessment and the modern view of getting things 'right the first time' in all the aspects of product development. Quality Management Systems – ISO 9000, and the use and importance of standardization to quality and engineering is explained. The management accounting approach to quality costing which include appraisal, preventive and failure costs and the 'Cost of Quality' method are explained and demonstrated. Several Problem Solving techniques, such as the 'Old and New Quality Tools', including PDCA cycle, benchmarking, brainstorming, Cause and Effect diagrams, Pareto analysis, are discussed and demonstrated through case studies in class. Sampling techniques and the concepts of variation and probability, standard frequency distributions and their presentation using tally charts and histograms are also presented. These are the basis for analysis of processes using Statistical Process Control (SPC) techniques which include Variable Charts and Attribute Charts together with Process Capability indices. Computer packages are used for inputting statistical data and its analysis and interpretation. Study-unit Aims: - Appreciate the Importance of Quality in an Organization; - Understand the basic concepts and approaches to Quality Management; - Understand the basic concepts and methods used for Process Control; - Learn and apply the tools used for engineering problem solving; - Recognize the need to use a structured and disciplined approach to engineering problem solving. Learning Outcomes: 1. Knowledge & Understanding: By the end of the study-unit the student will be able to: - Explain with some practical day to day examples of the importance of quality to a an organization; - Define in terms of practical usage the meaning of good quality; - Quantify in terms of percentages the quality costs (Prevention, Inspection, Failure costs) that should be balanced within a company; - Demonstrate the use of both Old and New quality tools in engineering problem solving; - Report and explain the clauses of the Quality Management System - ISO 9000; - Demonstrate the use of process control by variable and attribute data; - Define the difference between process control and process capability. 2. Skills: By the end of the study-unit the student will be able to: - Carry out a Cost of Quality exercise; - Use the '7 Old Quality Tools' - Pareto Analysis, Flow Charts, Control Charts, Histograms, Run Charts, Cause & Effect Diagrams, Check Sheets; - Use the '7 New Quality Tools' - Affinity Diagram, Interrelationship Digraph, Tree Diagram, Matrix Diagram, Matrix Data Analysis, PDPC, Arrow Diagram; - Use Mean and Range charts for SPC by Variable; - Use process charts for SPC by Attribute; - Calculate process capability. Main Text/s and any supplementary readings: The Quality Toolbox - Nacny R. Tague. |
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| ADDITIONAL NOTES | Leads to: MFE4213 – Quality and Reliability Engineering |
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| STUDY-UNIT TYPE | Lecture and Tutorial | ||||||||||||
| METHOD OF ASSESSMENT |
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| LECTURER/S | Joseph Paul Zammit |
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The University makes every effort to ensure that the published Courses Plans, Programmes of Study and Study-Unit information are complete and up-to-date at the time of publication. The University reserves the right to make changes in case errors are detected after publication.
The availability of optional units may be subject to timetabling constraints. Units not attracting a sufficient number of registrations may be withdrawn without notice. It should be noted that all the information in the description above applies to study-units available during the academic year 2023/4. It may be subject to change in subsequent years. |
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