Study-Unit Description

Study-Unit Description


TITLE Professional Helping in Social Work Practice

LEVEL 02 - Years 2, 3 in Modular Undergraduate Course


DEPARTMENT Social Policy and Social Work

DESCRIPTION This study-unit deals with the helping process that is created and maintained by the social worker in practice. Topics include the helping process and its various stages and dynamics, the social work interview, the role of the social worker in the helping process, the social worker’s attitudes and types of responses, the nature and purpose of the helping relationship in social work practice, person-centred practice, muticultural practice, responsible practice, working with people in crisis and the skills and techniques used in the different phases of the helping process.

Study-unit Aims:

This study-unit aims to:
- understand what is involved in professional helping in social work practice;
- study the interviewing process in social work practice;
- explore the use of different skills and techniques used in the interviewing process;
- study the relationship between the social worker and the service-user.

Learning Outcomes:

1. Knowledge & Understanding:
By the end of the study-unit the student will be able to:

- Understand that professional helping in social work involves a process;
- Describe the key phases of the helping process and the skills and techniques involved in each stage;
- Describe the role and tasks of the social worker and the service user in each phase of the helping process;
- Distinguish a social work interview from a social conversation;
- Understand the importance of developing and sustaining a positive helping relationship;
- Describe a positive helping relationship in social work practice;
- Explain multicultural and responsible practice;
- Explain how a social worker works with people in crisis.

2. Skills:
By the end of the study-unit the student will be able to:

- Demonstrate that they are able to distinguish between a social work interview and a social conversation;
- Identify the key phases of the helping process and the skills and techniques involved in each stage;
- Identify the elements that make practice multicultural and responsible;
- Identify the characteristics of a positive relationship;
- Identify the roles and tasks of the social worker and service user in different phases of the helping process.

Main Text/s and any supplementary readings:

Main Text:

- Murphy, B. C., & Dillon, C. (2011). Interviewing in action in a multicultural world. Fourth Edition. London: Brooks/Cole.

Supplementary Reading:

- Compton, B., Galaway, B. and Cournoyer, B.R. (2005) Social Work Processes. (7th edn.) - California: Brooks/Cole.
- Corey, G. (2009). Theory and practice of counseling and psychotherapy. International Edition. CA: Brooks/Cole.
- Corey, M. C., & Corey, G. (2010). Becoming a helper. International Edition. New York: Brooks/Cole.
- Corsini, R. J., & Wedding, D. (2010). Current psychotherapies. Illinois: F. E. Peacock Publishers.
- Coulshed, V. and Orme, J. (2012). Social work practice. London: Macmillan Press.
- *Egan, G. (2009). The skilled helper: A problem-management and opportunity-development approach to helping. Ninth Edition. CA: Brooks/Cole.
- Feltham, C. (1999). Understanding the counselling relationship. London: Sage.
- Hackey, H. L., & Cormier, L. S., (2012). The professional counselor: A process guide to helping. Massachusetts: Allyn & Bacon.
- *Kadushin, A., & Kadushin, G. (2013). The social work interview. Fifth Edition. New York: Columbia University Press.
- Mantell, A. (2013). Skills for social work practice. London: Sage.
- Mearns, D. (1997). Person-centred counselling training. London: Sage.
- Mearns, D., & Thorne, B. (2000). Person-centred therapy today: New frontiers in theory and practice. London: Sage Publications.
- Nelson-Jones, R. (2012). Theory and practice of counselling and psychotherapy. London: Cassell.
- Miller, L. ((2006). Counselling skills for social work. London: Sage.
- Patterson, L. E., & Welfel, E.R. (2000). The counselling process. Fifth Edition. CA: Brooks/Cole.
- Payne, M. ((2011). Humanistic social work: Core principles in practice. Basingstoke: Palgrave Macmillan.
- Seden, J. (2005). Counselling skills in social work practice. Buckingham: Open University Press.
- Shulman, L. (2009). The skills of helping individuals, families, groups, and communities. Sixth Edition. Illinois: F. E. Peacock Publishers.
- Trevithick, P. (2012). Social work skills: A practice handbook. Buckingham: Open University Press.

Those books marked with an * are of particular importance.

STUDY-UNIT TYPE Lecture and Tutorial

Assessment Component/s Resit Availability Weighting
Examination (2 Hours) Yes 100%

LECTURER/S David Castillo
Anthea Maria DAmico
Claudia Psaila

The University makes every effort to ensure that the published Courses Plans, Programmes of Study and Study-Unit information are complete and up-to-date at the time of publication. The University reserves the right to make changes in case errors are detected after publication.
The availability of optional units may be subject to timetabling constraints.
Units not attracting a sufficient number of registrations may be withdrawn without notice.
It should be noted that all the information in the study-unit description above applies to the academic year 2017/8, if study-unit is available during this academic year, and may be subject to change in subsequent years.