University of Malta

Study-Unit Description
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TITLE Operations and Supply Chain Management

LEVEL 03 - Years 2, 3, 4 in Modular Undergraduate Course



DESCRIPTION This study-unit addresses the core functions and processes of Operations and Supply Chain Management and provides an in-depth coverage of the critical role these two important inter-related areas of management play in business success. Its content provides an understanding of the methods, techniques, and practices adopted by contemporary firms in order to establish competitive advantage through their operations and supply chains. Students will be equipped with both knowledge and understanding of aspects of operations management relating to the design, planning, control and improvement of operations within a firm. Furthermore, the study-unit will examine how firms understand their customers' preferences and respond with appropriate products and services through effective supply chain management. The main issues covered include: process and layout design; capacity and demand management; inventory and materials management, ERP, MRP1, MRPII, Just-in-Time; quality planning and control techniques, Total Quality Management; lean thinking; supply management; logistics systems and distribution network configuration.

Study-unit Aims:

- To provide students with an understanding of the nature and significance of operations and supply chain management as an important organisational practice;
- To enable students to understand the concepts and tools that are now being employed by firms around the world as they craft efficient and effective operations and supply chains;
- To provide students with the tools and skills that can be used to profitably manage products, processes, and operations in light of the intense competitive environment.

Learning Outcomes:

1. Knowledge & Understanding:

By the end of the study-unit the student will be able to:
- Understand the inter-related principles, practice and importance of operations, and supply chain management;
- Recognize how the development of appropriate operations and supply chain processes enhance overall business objectives;
- Appreciate the advantage and disadvantage of different techniques and approaches in operations and supply chain management practice.

2. Skills:

By the end of the study-unit the student will be able to:
- Demonstrate an appreciation of the role of operations and supply chain management both at a strategic level, and for the effective production of goods and services;
- Evaluate how the effective management of operations and supply chains contribute to wider aspects of a firm's capabilities and competencies;
- Demonstrate a critical insight into the various tools and frameworks of operations and supply chain management.

Main Text/s and any supplementary readings:

- Bozarth, C.; Handfield, R.B. (2012) Introduction to Operations and Supply Chain Management. Prentice Hall.
- Jacobs, F.R.; Chase, R. (2013) Operations and Supply Chain Management. McGraw-Hill/Irwin.
- Chase, R.; Jacobs, R.B.; Aquilano, N.J. (2006) Operations management for Competitive Advantage. McGraw-Hill/Irwin.
- Grant, D.B. (2012) Logistics Management Pearson, U.K.
- Munson, C. (2012) Supply Chain Management Casebook. Pearson.
- Relevant case studies and academic papers on operations and supply chain management issues will be distributed during the study-unit.


Assessment Component/s Resit Availability Weighting
Examination (2 Hours) Yes 100%

LECTURER/S Martin M. Zammit

The University makes every effort to ensure that the published Courses Plans, Programmes of Study and Study-Unit information are complete and up-to-date at the time of publication. The University reserves the right to make changes in case errors are detected after publication.
The availability of optional units may be subject to timetabling constraints.
Units not attracting a sufficient number of registrations may be withdrawn without notice.
It should be noted that all the information in the study-unit description above applies to the academic year 2017/8, if study-unit is available during this academic year, and may be subject to change in subsequent years.
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