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Browsing by Subject Service industries -- Quality control
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Showing results 2 to 4 of 4
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Issue Date
Title
Author(s)
2015
Exploring aspects of service in the Maltese hospitality industry : focusing on the personal interaction between frontline staff and customers
Brincat, Herbert
2013
An investigation into service quality in the cruise liner industry in Malta
Schembri, Diane
2017
The relationship between investor appropriateness and service quality expectations in the local financial services sector
Bugeja, Roderick