Browsing by Subject User-generated content
Showing results 1 to 7 of 7
| Issue Date | Title | Author(s) |
| 2023 | Beyond surveys : leveraging automated text analysis of travellers’ online reviews to enhance service quality and willingness to recommend | Robertson, Jeandri; Vella, Joseph M.; Duncan, Sherese; Pitt, Christine; Pitt, Leyland; Caruana, Albert |
| 2019 | Big social data : predicting users’ interests from their Social Networking activities | Engerer, Bernhardt David |
| 2015 | Customer reviews on Trip Advisor and customer satisfaction : the perspective of five star hotels | Bonavia, Jessica |
| 2017 | The influence of online tourist user-generated content on customers when choosing a holiday destination | Meli, Jessica |
| 2008 | Online video suggestion tool based on user interaction | Saliba, Matthew (2008) |
| 2015 | The relationship between user generated content and perceptions of service quality and customer value : a study | Schembri, Claire |
| 2020 | Wine and satisfaction with fine dining restaurants : an analysis of tourist experiences from user generated content on TripAdvisor | Cassar, Mario L.; Caruana, Albert; Konietzny, Jirka |
