Multi-dimensional change process in higher education : a qualitative investigation of organizational change in a public university in Turkey

Abstract

This paper is a part of larger study that was designed to investigate administrative processes in a large Turkish public university. Semi-structured interviews were used to collect the data. The data were subjected to content analysis and the results suggested that change process is a complex process with several dimensions: forces for change, change domains, means of change, and problems of change process. A hierarchy identified among these dimensions and this hierarchy enabled a model for organizational change process. Using this model the findings interpreted within the framework of both the recent global developments in higher education and peculiar characteristics of the Turkish Higher Education System.