Managing human resources

Abstract

Mr Chairman, Prime Minister, Ladies and Gentlemen, I wish to thank the University of Malta and the Malta Institute of Management for taking the initiative to organize this forum. It is one that is very long overdue. I have now lived out of Malta for more than half of my life, and you will therefore have to excuse my use of English. While I excuse myself for that, I will not excuse myself for not sharing your sense of fatalism about the plight of the Service and its future. However, I do feel that, in order to successfully come to grips with the problem is that ail it, one first of all has to understand the underlying causes: in other words, when we say it is not working well, before we administer a cure, we really have to have a good understanding of what the ailment is.