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Issue Date	Title	Author(s)
2015	How organisations generate and use customer insight	Said, Emanuel; McDonald, Emma K.; Wilson, Hugh N.; Marcos, Javier
2021	The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspective	Castillo, Daniela; Canhoto, Ana Isabel; Said, Emanuel
2019	Customer value co-creation and co-destruction through interactions with AI technologies : a proposed research framework	Castillo, Daniela; Canhoto, Ana Isabel; Said, Emanuel
2019	Transforming insight into innovation : how start-ups use customer insight to create new products and services	Rosiello, Antonietta; Said, Emanuel; Bezzina, Frank
2021	Examining FoMO triggered by retargeted advertisements on young people	De Battista, Ivan; Curmi, Franco; Said, Emanuel
2022	Model of academic teachers communication competencies management	Spychała, Małgorzata; Said, Emanuel; Branowska, Agata
2021	Retargeted advertisements’ influential factors and fear of missing out on young peoples’ attitude	De Battista, Ivan; Curmi, Franco; Said, Emanuel
2021	Forced chatbot interactions – investigating the role of customer expectations in assigning attributions for chatbot failure	Castillo, Daniela; Canhoto, Ana; Said, Emanuel
2021	Influencing factors affecting young people’s attitude towards online advertising : a systematic literature review	De Battista, Ivan; Curmi, Franco; Said, Emanuel
2020	Political campaign success predictors from social media financing	Curmi, Franco; Said, Emanuel; Attard, Conrad