The ombudsman remedy in Malta : too soft a take on the public administration?

Abstract

The book was inspired by the Parliamentary Ombudsman’s lament (2017 Annual Report) that he is encountering resistance on the Public Administration’s part, which resistance is affecting the effectiveness of his operations. The author seeks to explain why the ombudsman institution exists, its strengths and weaknesses, how it operates, its benefits not only to the general public but also to those involved in public administration; the underlying rationale being that one cannot support an institution without true appreciation and understanding of the same.