Digital transformation, strategic resilience, cyber security and risk management

Abstract

Digital transformation represents a topical subject nowadays due to its notable societal impact. As digitalisation disrupts society ever more profoundly, concerns are growing about how it is affecting issues such as skills, jobs, wages, inequality, resource efficiency and security. Therefore, resilient and risk management strategies are considered by policy-makers, economists and industry leaders that render global the keen need to address the digitalisation challenges and emerging opportunities.

Digital Transformation, Strategic Resilience, Cyber Security and Risk Management brings together the right mix of approaches and scientific studies to provide a coordinated response to the societal challenges arising from digitalisation, considering its wide-ranging impact on individuals, labour market, and the business environment.

In this complex framework, the edited book is a notable scientific research output, well configured, structured and designed, being devoted to a highly relevant and complex topic, with profound economic, social and political consequences.

The book offers valuable insights about artificial intelligence technology and its role in future performance management, as well as about digital transformation in finance and insurance and the impact of digitalisation on the competitive assessment of research and development agreements while also mapping the research on blockchain in education. Later in the text, the role of central bank digital currency for achieving the sustainable development goals is examined. Another interesting perspective presents the effective implementation of climate smart intervention that is meant to provide sustainable benefits to both men and women. Furthermore, the impact of digitalisation on human capital and business strategies is entailed next through several in-depth studies focussed on managing human resources in digital marketing, developing resilient organisations through strategic human resources, and reviewing the technology impact on customer relationship management. Business intelligence and its impact on decision making and decision support systems are presented at the end, with a focus on data-driven companies and organisations with sophisticated and strong information technology supporting the business intelligence systems. On these lines, the specific ways in which innovations in the digital technologies support the business use cases with the help of real-time data are also examined.

I am confident the readers will benefit from an insightful reading experience of this book that stands out through its scientific merit and practical value, the quality of argumentation, and accuracy of analyses, bringing notable value to the literature in this scientific field. [Foreword by Prof Dr Grațiela Georgiana]