The impact of emotional intelligence on project success in the construction industry in the case of Malta

Abstract

This research investigates the influence of emotional intelligence on project success within the local construction industry. It provides valuable insights into the correlation between emotional intelligence and project performance in the local construction industry, while also revealing several avenues for further investigation. As construction projects become increasingly complex, emotional intelligence has surfaced as a significant factor in achieving effective project outcomes. Quantitative research approach was used, whereby a survey questionnaire was distributed to professionals working in the Maltese construction industry. Emotional intelligence was measured using Goleman’s framework, which consists of four competencies including selfawareness, self-management, social awareness, and relationship management. Simultaneously, project success was measured using key criteria, which included cost, schedule, quality, and stakeholder satisfaction parameters. Data was analysed using exploratory factor analysis (EFA) and regression modelling. The findings indicated that although professionals within the local construction industry possess a high level of emotional intelligence, there is no significant relationship to project success. The findings indicate that although emotional intelligence may not influence project success, it still significantly contributes to enhancing effective communication, fostering team cohesion, and resolving conflicts, elements that indirectly aid in the successful execution of projects. These results add to the expanding collection of literature that relates emotional intelligence to project success and indicate that construction firms may gain advantages by employing emotional intelligence.