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Title: Benchmarking and performance management in health care
Authors: Buttigieg, Sandra C.
Keywords: Benchmarking (Management)
Performance -- Management
Hospital care -- Quality control
Total quality management
Issue Date: 2012
Publisher: European Health Management Association (EHMA)
Citation: Buttigieg, S. (2012). Benchmarking and performance management in health care. EHMA Annual Conference: Public Health Care: Who Pays, Who Provides? Berne, Switzerland, 1-23.
Abstract: Current economic conditions challenge health care providers globally. Healthcare organizations need to deliver optimal financial, operational, and clinical performance to sustain quality of service delivery. Benchmarking is one of the most potent and under-utilized management tools available and an analytic tool to understand organizational performance. Additionally, it is required for financial survival and organizational excellence.
Appears in Collections:Scholarly Works - FacHScHSM

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